prmag Posted February 13, 2011 Share Posted February 13, 2011 Pay Pal shipping error message when I click on Paypal from prestashop at checkout:Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that addressPlease help Link to comment Share on other sites More sharing options...
prmag Posted February 14, 2011 Author Share Posted February 14, 2011 Nobody knows anything about this problem? Jesus Christ! What a bad support!!!!! Link to comment Share on other sites More sharing options...
prmag Posted February 14, 2011 Author Share Posted February 14, 2011 HERE IS THE FIX:If your state is also under the countries list use the address from your main country and then select from the state list your state. For example:Puerto Rico is part of USA but is listed as a country and as a state from US. The address from the buyer should be couyntry / US / state/ Puerto Rico and not Country/ Puerto Rico.I disable Puerto rico from countries LIST and then customers will have to go through Us/ states / puerto rico. FIXED!I found this on another trhead:This would only occur for countries where mandatory information (state) is not supplied. I.e. Italy, China, Japan.Strangely enough I’ve only seen this for Website Payments Standard implementations; which one are you using? It looks as if you’re using PayPalAPI? Link to comment Share on other sites More sharing options...
Pinkloveshy Posted April 22, 2011 Share Posted April 22, 2011 Same problem I think, but unsure how best to correctRegardsPinkloveshy Link to comment Share on other sites More sharing options...
Luca S. Posted April 22, 2011 Share Posted April 22, 2011 what version 1.4.1 or? Link to comment Share on other sites More sharing options...
Pinkloveshy Posted April 22, 2011 Share Posted April 22, 2011 HiIt's 1.3.7Any views would be welcomeRegardsPinkloveshy Link to comment Share on other sites More sharing options...
shokinro Posted April 23, 2011 Share Posted April 23, 2011 Please check my post on this thread, it might give you some clues why this happening and how to avoid it.http://www.prestashop.com/forums/viewthread/95422/ Link to comment Share on other sites More sharing options...
Pinkloveshy Posted April 23, 2011 Share Posted April 23, 2011 Hi this is very helpful. I note you wrote this below. Where do you go to change the string?Thanks PinkloveshyThere is parameter “address_override” is passed to Paypal from PrestaShop Paypal moduleif you set this 0, it will fix most of the issues Link to comment Share on other sites More sharing options...
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