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Installation of SSL Certificate "destroyed" the website of my customer


JC Paque

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Hello everyone,

One of my customer has a Prestashop Website on which 2 different web agencies have worked. I explained him that it was necessary to move his website to HTTPS to secure his customers as well as for SEO purpose.

After his webmaster installed a free Let's Encrypt SSL certificate, all the design of the website disappeared and the content is now unreachable. All these problems occured before we made any redirection from http to https. So it seems that this is the SSL Certificate installation that implied the problems.

Does anyone have an explanation and a solution for this ?

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