Error 500 in order history

[klasjulius]

Hi together,

 

i have a problem with PS 1.7.2.4.

when click on 'Download your invoice as PDF' on customers order history page

I get HTTP ERROR 500. the link adress is like https://xxxxxxx/index.php?controller=pdf-invoice&id_order=36.

In backend i am able to download customers invoice.

Does anyone know how to solve this?

bye

Klaus

[klasjulius]

hi horiatb,

 

i turned on debug modus and got following errors:

1. in smarty_internal_templatebase.php line 449
2. at Smarty_Internal_TemplateBase->registerPlugin('function', 'convertPrice', array(object(SmartyLazyRegister), 'convertPrice')) in smarty.config.inc.php line 128
3. at smartyRegisterFunction(object(SmartyDev), 'function', 'convertPrice', array('Product', 'convertPrice'), true, object(SmartyLazyRegister)) in PDF.php line 76
4. at PDFCore->__construct(object(PrestaShopCollection), 'Invoice', object(SmartyDev)) in PdfInvoiceController.php line 72
5. at PdfInvoiceControllerCore->display() in Controller.php line 225
6. at ControllerCore->run() in Dispatcher.php line 379
7. at DispatcherCore->dispatch() in index.php line 28

any help?

 

bye

Klaus

[Andrej Stas]

Do you have a custom theme that you bought from some developer? Or is it the default theme?

"ConvertPrice" function was used in themes for Prestashop 1.6, not for Prestashop 1.7

[Nicolai_P]

Hello,

 

I have this same problem, just turned on debug mode and this is the error i get:

 

[PrestaShopException]

Property Address->vat_number is empty.
at line 944 in file classes/ObjectModel.php

939.             }
940. 
941.             $message = $this->validateField($field, $this->$field);
942.             if ($message !== true) {
943.                 if ($die) {
944.                     throw new PrestaShopException($message);
945.                 }
946.                 return $error_return ? $message : false;
947.             }
948.         }
949. 

• ObjectModelCore->validateFields - [line 272 - classes/ObjectModel.php]
• ObjectModelCore->getFields - [line 48 - classes/AddressChecksumCore.php]
• AddressChecksumCore->generateChecksum - [line 52 - classes/checkout/CartChecksum.php] - [1 Arguments]

 

I have the default theme installed, but this error happens hen i go to my account -> order history and details and click on the "reorder" button on any of my processed orders.

 

Any1 can help me out? :/

[selectshop.at]

Check-out this post,it should solve your problem with address fields (vat incl.): https://www.prestashop.com/forums/topic/738433-500-internal-server-error-check-out-process-ps-172x/?do=findComment&comment=2774461

[Nicolai_P]

Hello,

 

I have changed the proposed file but still throwing the same error, there's a slight difference between the post you referred where the error is provoked by the field  id_country and my error which is provoked by :

 

Property Address->vat_number is empty.

 

It may be the same thing, but still the fix you proposed didnt work for me :/

 

 

 

 

[Nicolai_P]

Bump :C

[Nicolai_P]

I've come a long way with Prestashop 1.7, solving many problems I've encountered during development, but still can't figure out how to solve this one.

 

I'd appreciate if someone could take his/her time to point me in the right direction to solve this issue.

 

Please!

[David Aguilar]

On 4/15/2018 at 5:38 AM, Nicolai_P said:

I've come a long way with Prestashop 1.7, solving many problems I've encountered during development, but still can't figure out how to solve this one.

 

I'd appreciate if someone could take his/her time to point me in the right direction to solve this issue.

 

Please!

I have a similar issue when I try to access to order-history in frontend an error is displayed and I am not sure the reason. attach the error, maybe someone has the same issue.