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Showing results for tags 'order history'.
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Hello. If a customer has placed more than 20 orders in the shop and is looking for a former order himself, it quickly becomes confusing. I find it almost a basic requirement that customers can filter or search through their orders in an online shop - but I have learned that nothing is a matter of course at Pretashop. Now I've been looking for a really long time, but I can't even find a paid module for this. Can it really be that you have to have something like this programmed individually? I am grateful for any tips. I am using Prestashop 1.7.7. Regards Martin
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Hallo. Wenn ein Kunde mehr als 20 Bestellungen im Shop ausgelöst hat und selbst eine ehemalige Bestellung sucht, wird das schnell unübersichtlicht. Ich empfinde es ja schon fast als eine Grundvoraussetzung, dass man als Kunde in einem Onlineshop seine getätigten Bestellungen filtern oder durchsuchen kann - ich habe aber gelernt, dass bei Pretashop gar nichts selbstverständlich ist. Nun habe ich wirklich lange gesucht, finde dazu aber noch nicht einmal ein kostenpflichtiges Modul. Kann es wirklich sein, dass man sich soetwas individuell programmieren lasen muss? Bin für jeden Tip dankbar. Im Einsatz ist Prestashop 1.7.7 LG
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Hi together, i have a problem with PS 1.7.2.4. when click on 'Download your invoice as PDF' on customers order history page I get HTTP ERROR 500. the link adress is like https://xxxxxxx/index.php?controller=pdf-invoice&id_order=36. In backend i am able to download customers invoice. Does anyone know how to solve this? bye Klaus
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Hi, the order history is hidden, i mean into the customers account in front office, when the site is in maintenance mode. Is it correct? Do you explain me why the prestashop core developer decided to do this? Just to know where I can find this more info inside the http://doc.prestashop.com/ Thanks a lot. Bye -
Hi guy's I am working with 1.7.4.4 There is a slight miss configuration on my order history page MY ACCOUNT > ORDERS & HISTORY I am having trouble finding out what module is publishing the HISTORY and where to move IT I need to move it down one space or to a full width location. Regards -
Hi Prestashopers, i need help!! It's important!! I don't know why now I can't see invoices in order history page when a user is logged in. Thanks for your help!
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Hey everyone, following up a forum discussion (this http://www.prestashop.com/forums/topic/355132-order-history-pagination/?do=findComment&comment=1784526 ), I wrote a tutorial on how to create pagination for the customer order history. Here it is: http://nemops.com/prestashop-order-history-pagination/#.VBAmnPna6r0 Cheers! Fabio
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In order history detail, instead of only product name, I want to link it (product name) into the product page, so that customer can easily review the product they've ordered by clicking on it. I've tried to edit order-history.tpl but still no luck. <!-- Classic products --> ... {$product.product_name|escape:'htmlall':'UTF-8'} into <!-- Classic products --> ... <a href="{$link->getProductLink($product.id_product, $product.link_rewrite, $product.category)|escape:'htmlall':'UTF-8'}">{$product.product_name|escape:'htmlall':'UTF-8'}</a> It will link to product with id=0 How can I do this correctly? PS. I use Prestashop 1.3.x -
Well i want to get this functionality in admin dasboard in orders tab like if we click particular order id for a particulat customer than his/her transaction history including refunds ,product purchased,quantity,date and type of payment done by him...a sequence of all this ..here what i mean can i get any solutions please?
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I'm using 1.5.3.1 and I'm hoping there is a way to add the tax % rate to two things: the shopping cart summary (shopping_cart.tpl) and the order detail (order_detail.tpl) views. 1.) Currently, the shopping cart shows the label "Total Tax:", but I'd like to have the % rate show beside the label (e.g. "Total Tax 12%:"). No idea how to do this. In fact... since my province (BC, Canada) just switched back to having two sales taxes instead of one, if possible I'd like to be able to show both rates when relevant (e.g. "Total Tax 5% + 7%:"). Since my tax rules are already set up with two rates for BC (state zone ID# 88, if that helps anyone), this should technically be possible. Although if that's too much of a pain to code I can always switch back to having only one rate set for BC (12%) and leave it at that. But the important thing is that any % being charged should display. 2.) Currently the order detail view doesn't even have a line for tax, which frankly amazes me (bit of an oversight there), and is an even bigger problem since I have no idea how to add that, never mind how to add the % as well. I may experiment with coping some code from the shopping cart but I suspect that may not work - I'm no developer. Any help you can offer would be greatly appreciated! ~ Elaine
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Hi All, Currently shipping cost for an order is (calculated from custom mysql table) added via getTotalShippingCost function in Cart.php (front - override class). But after placing order, In order details it is shown as extra amount and shipping fee is shown as zero. warning shown in admin order details page: Warning Rs. 400.00 paid instead of Rs. 300.00 How to update shipping cost globally for an order? Thanks in advance
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Hello, Is there any way i can add a custom product field to the table from the order history in the customers account? I already added {$product.shipping_date} in the order-detail.tpl file but it won't display anything. The custom product field is working great if i use it elsewhere. Here's a debug view of the $product variable: http://i.imgur.com/SqjImiE.png Here's a screenshot: Can anybody help me please?
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Hello! i'm using prestashop 1.4.9 (oldSchool yes!). I have a problem with my order history. when i want to reOrder a product that was deleted or went back to draft state, i get a Fatal Error. Is there a quick-fix for that?
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Hi, can someone help me please i have been stuck for days trying to sort the problem out. My 1.6.0.6 site works perfectly the only problem i have is the following - In customers account, my account, order history - when a customer clicks on the order detail button to show contents of his orders placed nothing happens when clicking order detail. In chrome console i see it show the below error. GET http://www.deals-online.co.za/order-detail?id_order=136&ajax=true 500 (Internal Server Error) v_3_d942905c557b1c0da750980a6474bbd3.js:4 I put dev to true and i now i get the following detailed errors report. Fatal error: Uncaught exception 'SmartyCompilerException' with message 'Syntax Error in template "/home/dealsonl/public_html/themes/default-bootstrap/order-detail.tpl" on line 449 "<option value="0">{1 s='-- Choose --'}</option>" unexpected "s" attribute' in /home/dealsonl/public_html/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php:667 Stack trace: #0 /home/dealsonl/public_html/tools/smarty/sysplugins/smarty_internal_compilebase.php(113): Smarty_Internal_TemplateCompilerBase->trigger_template_error('unexpected "s" ...', 449) #1 /home/dealsonl/public_html/tools/smarty/sysplugins/smarty_internal_compile_private_print_expression.php(46): Smarty_Internal_CompileBase->getAttributes(Object(Smarty_Internal_SmartyTemplateCompiler), Array) #2 /home/dealsonl/public_html/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php(475): Smarty_Internal_Compile_Private_Print_Expression->compile(Array, Object(Smarty_Internal_SmartyTemplateCompiler), Array, NULL, in /home/dealsonl/public_html/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.phpon line 667 Any help will be much appreciated. Thank you -
Hi, I would like to edit the account order history on front. I tried to find here MyAccountController.php and my-account.tpl but it's not there. I need there add {id_order}. For help and reply thanks in advance.
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Disabled/Deleted items in particular category (category-name 'BUBBLE') keep showing when customers view their Order-History, normally it auto-added 1 item but sometimes 2-3 items with random Quantity (normally 1). These items auto added in first order list of ORDER HISTORY After can't figure it out, I decided to delete these Disabled-items (all BUBBLE) from product catalog. I also search the entire database for the word 'BUBBLE', they only remain in table PS_category PS_feature_value_lang PS_pagenotfound PS_orderdetail PS_statsearch but not on PS_product_lang Then I use text-search-option on all files in my entire prestashop directory, looking for word in Deleted-product-name, no file contain that word. After all these efforts, DELETED ITEM keep adding when customers place order, and view their ORDER HISTORY Oh! and this DELETED ITEM appear on email notify seller/employee when customer has placed order too, BUT on mail-notify-customer about their order DELETED ITEM don't show. Is this possible? Anyone has any ideas how this happen, or how/where to look for the cause-of-problem. below is the link, http://test2.horeca-master.com/login?back=my-account Sign in by user: [email protected] pwd: testing Click Test-Category, Add the product to cart ( Request-Enquiry button on our site ) View user's ORDER-HISTORY ( Enquiry-History on our site ) -
I'm running a client site on PS 1.5.6.2 and the site has been up for around 5 months, the site get's around 20 - 30 orders per day and the other day a customer placed an order and made payment however there is no record of his order or payment in the back office > Orders. The only record of the payment and transaction is on SagePay. Any reason why this would happen? I've never come across this before.
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Hello guys, please I need some help again. i dont really know where to put this, hope I`m in the right thread. So. i am almost finished with my webshop, only minor details missing. One of these is the links from the order confirmation email footer, which is received by the customer. There are two links, Order History and My account. None of these works, returns following error: Warning: File /home/salus/public_html/history.php is deprecated in /home/salus/public_html/classes/Tools.php on line 2137 Warning: Cannot modify header information - headers already sent by (output started at /home/salus/public_html/classes/Tools.php:2137) in /home/salus/public_html/classes/Tools.php on line 105 Warning: Cannot modify header information - headers already sent by (output started at /home/salus/public_html/classes/Tools.php:2137) in /home/salus/public_html/classes/Tools.php on line 108 Any ideeas how to fix this? temporarily I could take out those links form the email template, but that is not real solution. Unfortunately I dont speak php just as I dont speak chinese, so a little bit of help is more than wellcome But in that history.php i noticed saying in english (which I mostly understand): This file will be removed in 1.6 * You have to use index.php?controller=page_name instead of this page * * @deprecated 1.5.0 */ require(dirname(__FILE__).'/config/config.inc.php'); Tools::displayFileAsDeprecated(); Tools::redirect('index.php?controller=history'.((count($_GET) || count($_POST)) ? '&'.http_build_query(array_merge($_GET, $_POST), '', '&') : ''), __PS_BASE_URI__, null, 'HTTP/1.1 301 Moved Permanently'); I use prestashop 1.5.6 - and I do NOT afford any upgrade, since my version is so heavily patched and tinkered and personalized that I always wonder it still works... I had some modules updated and personalized, but the core is 1.5.6, with translations done all by myself. So I guess that the line in red above sounds discouraging, aint? Any ideeas? I will send any files to anyone asks, if needed, and I will also let the shop online for the night, you can try it if you want. www.salus-tehnomed.ro Thanks in advance for the help. Salus -
Hi, I'm still using 1.5.6.2 due to problem on auto-update (just break my shop front somehow). When I "add order" on back office then select a customer, Prestashop loads all the cart and order history. How can I stop load this at all? We takes order by phone and put it on manually. Now it takes a while to load up for add a new order because we only use few customer accounts but used them daily basis. I'm really appreciate any help. Where is the code should I disable it? Cheers KiwiRider
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Hello all, On history page when i try to click on link of order reference, PDF or details it gives error Installation is incomplete. Uninstall and install the Theme Engine by IXThemes module or change theme, please. Fatal error: Uncaught exception 'SmartyException' with message 'Missing template name' in /home/right129/public_html/tools/smarty/sysplugins/smarty_internal_template.php:634 Stack trace: #0 /home/right129/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(117): Smarty_Internal_Template->__get('source') #1 /home/right129/public_html/tools/smarty/sysplugins/smarty_internal_template.php(286): Smarty_Internal_TemplateBase->fetch(NULL, NULL, NULL, NULL, false, false, true) #2 /home/right129/public_html/cache/smarty/compile/80/bb/84/80bb844502aef8d91acb08c289a45eddf2b8b66b.file.blockcurrencies.tpl.php(23): Smarty_Internal_Template->getSubTemplate('', NULL, NULL, NULL, NULL, Array, 0) #3 /home/right129/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(180): content_540700e8e49038_58535864(Object(Smarty_Internal_Template)) #4 /home/right129/public_html/classes/module/Module.php(1623): Smarty_Internal_TemplateBase->fetch() #5 /home/right129/public_html/modules/blockcurrencies/blockcurrencies.ph in/home/right129/public_html/tools/smarty/sysplugins/smarty_internal_template.php on line 634 can anyone helps me on this? Site URL is www.rightdeal.in Thanks in advance
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Hello! I'm struggling to customize the order history page. I want to remove the button of left side of Order reference number. (which as [ - ], and when put it, the small information table of carrier and invoice open up under reference number). I need only the precise information (which is show up by clicking reference number) . I checked order-detail.tpl and histry.tpl, I think the method is maybe in .js file but it is arcane magic spell for me... Thank you in advance! -
If a customer looks at his order history in the Danish translation and there are orders pending a bank wire payment. Under the "Status" column the text "Awaiting bank wire payment" is not translated. Anyone (Milos for instance) who knows where to find this text in order for us to translate it into Danish? Kind regards BeMike
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We have our site up and running (but not officially launched) and while the check-out process itself is fine we have a completely non-consistent order summery from one page/invoice to the next. You will see in the .jpg that the way the order summery (on the shopping cart page) order summer (on the payment page) order history (after order) on the 'details' page and the generated .pdf invoice as well as the e-mail invoice ALL use different calculations and formats and even headings. ITS ALL VERY CONFUSING and should all just be the same. Our preference would simply to be this: (the voucher showing the total discount plus shipping is fine in this case it is $7.10) Total Products: $3.00 Product voucher discount: -$1.50 Total Tax: $0.13 Total Shipping: FREE! Total: $1.63 The first part is that I need to know what files control each of the (5) different outputs. If you can point me where to edit, at least that is a start. Then if you know what exactly I need to edit - that would be even great!!! Thanks!!
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Hi, I did not change anything in my PrestaShop (1.5.5.0), but I got a problem: It is not possible to see order history in order's details. Order history is empty. I am able to change order status and the last status visible under "Orders", but I cannot see it among the order details. For two days ago everything was OK, it was possible to see all history records, but now I cannot see last status even I change it in old order. Please, see attachment.Order_no_history.pdf -
After completing a purchase, the customer is taking to the Order History page. I've search around for a solution to this and found an explanation about there being an issue with the order, but that doesn't make a lot of sense to me. There is no error on that page; it just shows order history. How can I force this to go to the Order Confirmation page instead? Can I just change the classes/OrderConfirmationController.php? It says this on line 55/56: else $redirectLink = 'index.php?controller=history'; And if so, what would I change it to? controller=confirmation? This is PS 1.5.2 Thanks
