johnirl Posted March 13, 2017 Share Posted March 13, 2017 Hello I need to get a refund on a module i purchased last week. I have tried to call prestashop on the phone 3 times. It is not working as expected. And the developer has said to get certain parts of it working as expected would take approx 2 months. John Link to comment Share on other sites More sharing options...
rocky Posted March 14, 2017 Share Posted March 14, 2017 There's not much anyone here can do to help. You need to contact the developer and get them to click the "Refund" button and then wait for PrestaShop Addons to approve it. If the developer refuses to do that, you can only keep contacting PrestaShop Addons until they give you a response. Link to comment Share on other sites More sharing options...
bellini13 Posted March 14, 2017 Share Posted March 14, 2017 Or depending on your method of payment (ie... paypal or credit card), you can dispute the charge Link to comment Share on other sites More sharing options...
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