Prestashop 1.7.0.3 can't save quantity product

[vince76]

Hi

I'm not able to modify a product and change quantity as an example. After clicking on save It says: "Unable to update settings." and quantity stay at 0

 

Side comment preview button never work it open a blank page

 

Any solution?

Thanks

[w3bsolutions]

Same issue as: https://www.prestashop.com/forums/topic/585572-quantity-wont-save-in-backoffice-for-product-1703/ 

[Perky Pat]

I am encountering the same issue.

 

Enabled Error Reporting.  Now when I want to preview the product on the website, the site crashes.

 

Please advise urgently.

 

Thank you.

[w3bsolutions]

I am encountering the same issue.

 

Enabled Error Reporting.  Now when I want to preview the product on the website, the site crashes.

 

Please advise urgently.

 

Thank you.

 

Are you on PS 1.7.0.3 or did you upgrade to 1.7.0.4?

[danyralph]

I am encountering the same issue and I'm using Prestashop 1.7.0.6.

 

A solution ? 

[ViePie]

Same issue v1.7.0.6

 

Any solution yet?

[w3bsolutions]

Perhaps try upgrading first to 1.7.1.0 released yesterday and see if that solves it.

[ViePie]

Nope, upgrading didi'nt work. Very weird. I keep getting a red box in right upper corner with the message: Unable to update settings.

[Antoine F]

Hello everyone,
Could you please make a new ticket on the forge to transmit the issue to the product team? Here is the dedicated link.

Thank you.

[ViePie]

Hello everyone,

Could you please make a new ticket on the forge to transmit the issue to the product team? Here is the dedicated link.

 

Thank you.

ok done

[Slumdog]

Hi there,

I had PS 1.7.0.5 with this error.

Upgraded to 1.7.1.2 and still the message remains "Unable to update settings"

 

Does anyone has a solution on this?

 

Thank you.

[djixas]

Any news on this one?

[msjs08]

We are getting the same error but on only SOME products on our 1.7 version. I made a copy of a product that did not give the error and I made a copy of a product that did. I did not get an error updating the first but I did with the second. I've tried to compare the two products but for the life of me I cannot see the difference. I've turned on debugging and I cannot see the difference.

I've checked the logs and the error does NOT appear to be being added to the logs.

[msjs08]

OK looks like our issue was due to a faulty import from 1.6. It was new products that saved and the imported ones didn't.
We imported using csv for products.

Just found another possible reason for products created in 1.7.
Cutting and pasting from the description of another product, to a new product causes it not to save in Edge on win10 but fine in Firefox on linux. If you cut and paste just the line in Edge, it saves. (Need to get user to install other browser)

Is there an issue with line endings?