PayPal USA - Order confirmation page skipped, goes to order history

[bedandw]

I have spent not less than 100 hours on this problem with no solution.

 

The payment modules of Paypal and Firstdata both go to order history without reaching order confirmation. I am on 1.6.1 with everything update. None of my GA, FB scripts are running, firing conversions. I installed the check module and that takes me to the order confirmation page but again GA and FB pixel is not loading.

 

I have no way of knowing what to do. My website is www.bedandwood.com. I have GTM and FB pixel installed. I deleted and reinstalled Paypal and then subsequently upgrade to PayPal Advanced just to see if it changes but no luck, still goes to order history.

 

Anyone can help?

[[email protected]]

Hello,

did you solve your issue? I'm trying to make FB pixel working too, but no idea of where the script have to be inserted..

Ciao

[bedandw]

Hello,

did you solve your issue? I'm trying to make FB pixel working too, but no idea of where the script have to be inserted..

Ciao

No luck as yet. Prestashop is a good product but generally has poor community support.

Edited September 21, 2016 by bedandw (see edit history)

[tdr170]

There is only one fix for this issue and it can be found here

 

https://www.prestashop.com/forums/topic/419632-paypal-no-order-in-bo-temp-fix-16/?p=1981130

 

I also spent hours and hours trying to get PayPal USA working and never got it to be reliable.

I have been using the PayPal Euro module for over a year and have have no issues.

I decided to post the version I modified for US customer and try to keep it updated to the latest version.

PayPal USA has not been updated in over a year while the Euro version has had several upgrades.

I think the developer has either given up on the US version or is Developing for 1.7.

[bellini13]

No luck as yet. Prestashop is a good product but generally has poor community support.

quite the opposite....