Backoffice issue, blank page

[Tasifama]

I have prestashop 1.6

I'm having problem with my backoffice I to a blank page when I click any button function.

 

 

For more details about this issue, I’ve created this video so you can see the issue with more details please click the link below:

 

https://www.youtube.com/watch?v=HJ-UIuKAKe0

 

 

 

Could guys please give an advice what it could be this weird issue?

 

 

Thanks

[rocky]

It's not enough information to help. Please edit config/defines.inc.php and change _PS_DEV_MODE_ from false to true. I hope you'll see some kind of error message that will help us.

[Tasifama]

I did what you advice me but still not working I have the issue.

 

what other information will you need from in order to help me better?

 

Backoffice admin Blank white screen error on PrestaShop 1.6

[selectshop.at]

You have no error showing in top line after activation oft debug modus?

[Tasifama]

yes, but I can't login my prestashop backoffice

 

 

Please see also the attachment photo

 

 

 

[rocky]

You can try going to "View source" to see if there's any error messages hiding in the source code. Otherwise, there's no information to help you.

[musicmaster]

Just a wild guess: I saw something about sliders. Maybe your slider module is giving problems. You could try disabling it by renaming its directory in the modules directory.

Edited June 7, 2016 by musicmaster (see edit history)