Error after installing a script

[WorldOfNuts]

Hi

 

I have a cloud solution and after i have got a user on getsitecontrol.com, i have to add a script code, just before the </body> tag, but every time i do that i get a blank frontpage, its like the site can´t be loaded.

 

the script is:

 

<script>
  (function (w,i,d,g,e,t,s) {w[d] = w[d]||[];t= i.createElement(g);
    t.async=1;t.src=e;s=i.getElementsByTagName(g)[0];s.parentNode.insertBefore(t, s);
  })(window, document, '_gscq','script','//widgets.getsitecontrol.com/43596/script.js');
</script>

 

can anyone help me?

what should i do to get it to work?

Edited May 12, 2016 by WorldOfNuts (see edit history)

[musicmaster]

Did you try removing the option to move javascript to the bottom in Advanced Parameters->Performance?

[WorldOfNuts]

Hi

 

i have just tried that, but that didnt help either.

when i add it to the footer.tpl file under this path: /themes/default-bootstrap i just gets a blank site on the front.

[musicmaster]

A blank screen points to a php or Smarty error. So you should switch development mode on to see what goes wrong. You can also look in the php error log of your server.

[WorldOfNuts]

I´m using the presta cloud solution. could it be there the problem is?

[musicmaster]

I have no experience with PS cloud. Maybe someone else...

[PrestaHeroes USA]

enable errors

 

https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

[WorldOfNuts]

This is solved. the problem was that i edited the tpl file and thats not allowed on a cloud solution.

[vekia]

This is solved. the problem was that i edited the tpl file and thats not allowed on a cloud solution.

 

 

what? it is possible to edit .tpl files on cloud.

problem you had was related probably to fact that you used braces, and smarty treats code with braces as a smarty syntax

to avoid that use {literal} {/literal} tags, put the code with braces inside.

{literal}
<script>
  (function (w,i,d,g,e,t,s) {w[d] = w[d]||[];t= i.createElement(g);
    t.async=1;t.src=e;s=i.getElementsByTagName(g)[0];s.parentNode.insertBefore(t, s);
  })(window, document, '_gscq','script','//widgets.getsitecontrol.com/43596/script.js');
</script>
{/literal}

[Loe-]

 

what? it is possible to edit .tpl files on cloud.

problem you had was related probably to fact that you used braces, and smarty treats code with braces as a smarty syntax

to avoid that use {literal} {/literal} tags, put the code with braces inside.

{literal}
<script>
  (function (w,i,d,g,e,t,s) {w[d] = w[d]||[];t= i.createElement(g);
    t.async=1;t.src=e;s=i.getElementsByTagName(g)[0];s.parentNode.insertBefore(t, s);
  })(window, document, '_gscq','script','//widgets.getsitecontrol.com/43596/script.js');
</script>
{/literal}

Unfortunately, this doesnt helps also..

Inserted it in footer.tpl, right before the </body> tag.

 

Is there anything else i can do?

Using PS 1.6.1.8.

Edited February 11, 2017 by loetje88 (see edit history)