Walrus Posted May 2, 2016 Share Posted May 2, 2016 I did something but not sure what but orders aren't being validated anymore, so no orders are being created in backoffice. Doesn't matter what payment method is selected at checkout, including bankwire. All have same result: payment is collected, but no order generated. Have looked through order files and modules to see if I changed anything but all seems normal (everything working until 24/4 but no files changed after 24/4 that I can find). All my module folders were modified on the 28/4 but I did not do anything, maybe accidentally move Modules then back but checked permissions and all folders read 755 and files 644. Any pointers appreciated. Link to comment Share on other sites More sharing options...
tuk66 Posted May 2, 2016 Share Posted May 2, 2016 Do you see new records in the ps_order_history table? Link to comment Share on other sites More sharing options...
Walrus Posted May 2, 2016 Author Share Posted May 2, 2016 (edited) No...I think if order were added to history then they would also appear in backoffice and in user account. No? Neither is happening. I turned on error reporting, placed an order, and chose bank wire payment method. I get following: Fatal error: Maximum execution time of 30 seconds exceeded in /home3/xxxxx/public_html/classes/ObjectModel.php on line 198 I haven't changed ObjectModel file since install, and it's modification date is way before last successful order. Edited May 2, 2016 by Walrus (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted May 2, 2016 Share Posted May 2, 2016 this error is related to some other thing, not to file you mentioned. this file is responsible for adding / updating /removing stuff from database (in this case order object probably) have you installed some module rrelated to orders recently? Link to comment Share on other sites More sharing options...
Walrus Posted May 3, 2016 Author Share Posted May 3, 2016 I did actually install a free module but orders worked fine for a few days. It was a free module for changing order ref to order ID. I have disabled it, and reverted pages to original that I had to modify because ID was shown twice.I emptied cache but problem not gone away. Link to comment Share on other sites More sharing options...
vekia Posted May 3, 2016 Share Posted May 3, 2016 there can be some database issues related to inconsistency of db, anyway, case needs a little deepest inspection, probably with access to ftp. there can be some database issues related to inconsistency of db, anyway, case needs a little deepest inspection, probably with access to ftp. Link to comment Share on other sites More sharing options...
Walrus Posted May 3, 2016 Author Share Posted May 3, 2016 I have backups but am on the road so will try and revert database and or site. Thanks. Link to comment Share on other sites More sharing options...
Walrus Posted May 4, 2016 Author Share Posted May 4, 2016 Actually, uninstalling module fixed problem. Thanks to everyone who replied. Link to comment Share on other sites More sharing options...
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