RemySan Posted October 8, 2015 Share Posted October 8, 2015 (edited) Dear reader, I'm working on my own webshop and it goes really good for so far but i have a problem. When I'm making an new product or category my image that i choose won't upload... I see that my webhosting is running with PHP 5.4 maybe this is the problem? Also here are 2 files so you can see what the error says. The languages of my store is Dutch so i will translate it for you (: I hope you can help me! Error : type2.png: Image format is not recognized, allowable formats are: .gif, .jpg, .PNG Using Prestashop v1.6.0.14 Edited November 19, 2015 by RemySan (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted October 10, 2015 Share Posted October 10, 2015 the png file might be corrupted. How did you create it? If you have photoshop, you can try opening it, it will crash if it's broken. Also, make sure the file extension is all lowercase Link to comment Share on other sites More sharing options...
RemySan Posted October 11, 2015 Author Share Posted October 11, 2015 Hi, For the images I use Paint.net also if I open the image with an another program it works normal (: So i think that that isn't the problem. And how do u mean to set the extensions in lowercase? Greetz Link to comment Share on other sites More sharing options...
NOLOGIN Posted January 5, 2016 Share Posted January 5, 2016 Hey, I have the same issue, how did you solve your problem? Link to comment Share on other sites More sharing options...
RemySan Posted January 6, 2016 Author Share Posted January 6, 2016 I logged in in the FTP of my site and I saw no .htacces folder. So I contacted my hosting. Then they have created a .htaccess folder and then I could upload again . Link to comment Share on other sites More sharing options...
NOLOGIN Posted January 6, 2016 Share Posted January 6, 2016 Right ok thanks. I got the .htaccess file, but no folder of this name. Link to comment Share on other sites More sharing options...
RemySan Posted January 7, 2016 Author Share Posted January 7, 2016 Sorry my fault! I mean a .htacces file not the folder sorry. But if you have that file then you can just upload. I do not know what else the problem is sorry. Link to comment Share on other sites More sharing options...
Guest locen Posted April 1, 2016 Share Posted April 1, 2016 Hi, I have problems when i add image in cms page. i can't add image by click but i should follow these passages to insert images. can someone help me? Link to comment Share on other sites More sharing options...
Recommended Posts