japanknife Posted May 18, 2015 Share Posted May 18, 2015 I am triyng to use Paypal but it doesn't run. Prestashop version: 1.6.0.9 PayPal version: v.3.8.4 (original Prestashop) I installed Paypal module and it appears in the FrontOffice but when I chick to make the payment with Paypal (normal and express checkout) doesn't run, nothing happens I installed, desinstalled, deleted, installed again,... and nothing happens when I click it to make the payment. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted May 18, 2015 Share Posted May 18, 2015 Enable PrestaShop debug mode. how to here What you are hoping to see when enabled is some php message of failure. Make sure to disabled debug mode when done testing. Link to comment Share on other sites More sharing options...
japanknife Posted May 18, 2015 Author Share Posted May 18, 2015 Thanks, I dit it, I activated debug mode, but it is the same. The module PayPal appears in the FrontOffice, but when I click it, nothing happens. The screen doesn't change. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted May 18, 2015 Share Posted May 18, 2015 what is your front office url? You can delete it by editing the post later... Link to comment Share on other sites More sharing options...
japanknife Posted May 18, 2015 Author Share Posted May 18, 2015 (edited) Ok, thanks Edited May 18, 2015 by japanknife (see edit history) Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted May 18, 2015 Share Posted May 18, 2015 I see this, but I do not have solution (using chrome ctl+shift+j) but this will help you narrow down the issue. http://screencast.com/t/jCMnIhDk Link to comment Share on other sites More sharing options...
japanknife Posted May 18, 2015 Author Share Posted May 18, 2015 (edited) Thanks for your help, I will work again with the problem. I worked in it, but at the moment no solution Edited May 18, 2015 by japanknife (see edit history) 1 Link to comment Share on other sites More sharing options...
bellini13 Posted May 19, 2015 Share Posted May 19, 2015 This means that you have a javascript error occuring with your theme, and most likely it is not caused by the Paypal module. Are you using a custom theme or other custom module that you installed recently? You may need to start disabling modules until you find the culprit. Link to comment Share on other sites More sharing options...
japanknife Posted May 19, 2015 Author Share Posted May 19, 2015 (edited) I am using a custom theme. It will be a payment module or can be any module? Ok, I will try it Edited May 19, 2015 by japanknife (see edit history) Link to comment Share on other sites More sharing options...
fnisthal Posted May 21, 2015 Share Posted May 21, 2015 Hi, I had the same issue, but having updated the shop and installing the module's newest version fixed the issue. I'm using the default theme. http://www.mitienda-e.com Link to comment Share on other sites More sharing options...
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