clauuudiu Posted October 15, 2014 Share Posted October 15, 2014 (edited) Hello, One of my clients has a prestashop 1.5.6 store, which has been working fine for quite some time. For about 1 week or so, an issue has arisen: Sometimes, when someone orders some products and pays by paypal, no order is visible in the backend, though the money is delivered via paypal. I've made a few test purchases, and after the paypal redirects me back to the website, I don't see any text on the order confirmationpage (it's not a blank page, I see the title, the menus, etc.. but no text to confirm the order). This issue seems to happen more often for the new customers, but every now and then existing customers have the same issue. I'm using PrestaShop 1.5.6, Paypal 3.6.1 and a Paypal Business (PRO) account. The issue only appears if I choose "Paypal Payments PRO Hosted" If I go with paypal payments standard, it works ok. Any help is highly appreciated. Edited October 15, 2014 by clauuudiu (see edit history) Link to comment Share on other sites More sharing options...
Guest Posted October 15, 2014 Share Posted October 15, 2014 http://www.prestashop.com/forums/topic/369055-paid-with-paypal-no-order-in-bo/page-4?do=findComment&comment=1832749 Try that post, it is an ongoing issue Link to comment Share on other sites More sharing options...
3pinespro Posted February 9, 2015 Share Posted February 9, 2015 I have the same problem! It happened once before and Prestashop said it was actually a Paypal issue. Which is it? And, what can we do to fix this right away? Link to comment Share on other sites More sharing options...
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