pedram2014 Posted June 11, 2014 Share Posted June 11, 2014 HI I have installed prestashop without any problem. but when i try to see the front page i got the HTTP 500 error. I have managed to get detail error on that page Fatal error: Uncaught exception 'SmartyException' with message 'Unable to load template file '\\NAWINFS03\home\users\web\b1856\rh.pedram2003\Shop/themes/default-bootstrap/modules/homeslider/header.tpl'' in \\NAWINFS03\home\users\web\b1856\rh.pedram2003\Shop\tools\smarty\sysplugins\smarty_internal_templatebase.php:127 Stack trace: #0 \\NAWINFS03\home\users\web\b1856\rh.pedram2003\Shop\classes\module\Module.php(1860): Smarty_Internal_TemplateBase->fetch() #1 \\NAWINFS03\home\users\web\b1856\rh.pedram2003\Shop\modules\homeslider\homeslider.php(477): ModuleCore->display('\\NAWINFS03\hom...', 'header.tpl') #2 \\NAWINFS03\home\users\web\b1856\rh.pedram2003\Shop\classes\Hook.php(507): HomeSlider->hookdisplayHeader(Array) #3 \\NAWINFS03\home\users\web\b1856\rh.pedram2003\Shop\classes\controller\FrontController.php(443): HookCore::exec('displayHeader') #4 \\NAWINFS03\home\users\web\b1856\rh.pedram2003\Shop\controllers\front\IndexController.php(37): FrontControllerCore->initContent() #5 \\NAWINFS03\home\users\web\b1856\rh.pedram200 in \\NAWINFS03\home\users\web\b1856\rh.pedram2003\Shop\tools\smarty\sysplugins\smarty_internal_templatebase.php on line 127 which i can notfigure out. i will appreciate any help Link to comment Share on other sites More sharing options...
NemoPS Posted June 11, 2014 Share Posted June 11, 2014 Weird. Did you use an automated 1-click installer? If so, on which hosting? Try and re-upload the whole default theme's folder manually Link to comment Share on other sites More sharing options...
girlybox Posted June 11, 2014 Share Posted June 11, 2014 (edited) Hello! I´ve tried to install the new Prestashop upgrade using 1-click installer. Now I get the 500 server error. I´ve been talking with my hosting providers and they tell me to talk with you since they couldn´t fix it. First of all I tried to install the new upgrade, Got the error. Then I did a rollback, And still had the error. my url is www.girlybox.se I can use the back office but not the front office. I´ve found the issue. It have disabled my theme. How the heck could I active my theme without changing everything back to default? Edited June 11, 2014 by girlybox (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted June 13, 2014 Share Posted June 13, 2014 What's the hosting? The 1-click upgrade on most of them is not really working. You should try with a manual installation Link to comment Share on other sites More sharing options...
pedram2014 Posted June 19, 2014 Author Share Posted June 19, 2014 (edited) Hi I have done a manual installation and it installed without any problem (No Error Message). but it gave me the same error message when I tried to connect to front page. Edited June 19, 2014 by pedram2014 (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted June 20, 2014 Share Posted June 20, 2014 500? Or the one that says it cannot locate files? Link to comment Share on other sites More sharing options...
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