intrafusion Posted May 5, 2014 Share Posted May 5, 2014 Hi I am running prestashop 1.6.0.5. I recently upgraded from 1.4.x. I've received a few orders since setting up my new store and I have noticed that I have not received a notification from the website that the order has been placed. I am finding my orders through paypal's automated email notification of payment received but nothing from my store. I checked and I have the mail alerts setup with en email to the admin turned on. I've tested the email config and recieved the test email and have also received email from the contact form. Is there something I can do to help test the admin email for order notification? Link to comment Share on other sites More sharing options...
NemoPS Posted May 5, 2014 Share Posted May 5, 2014 What is the mailalerts module version? Can you try enabling error reporting? That way, if something's wrong it might crash when sending out the email Link to comment Share on other sites More sharing options...
intrafusion Posted May 5, 2014 Author Share Posted May 5, 2014 Hi, I am running: v3.2.9. Where would I find the option to enable error reporting at? Link to comment Share on other sites More sharing options...
vekia Posted May 5, 2014 Share Posted May 5, 2014 you've got other payment methods available? does the confirmation email work for them? Link to comment Share on other sites More sharing options...
intrafusion Posted May 5, 2014 Author Share Posted May 5, 2014 I am using PayPal USA, Canada v1.3.3 - by PrestaShop with standard and express checkout modules being used. Paypal is the only form of payment I accept. When I tested it myself, I did receive the a buy confirmation but no admin notification of an order being placed. Link to comment Share on other sites More sharing options...
NemoPS Posted May 6, 2014 Share Posted May 6, 2014 Just follow my signature about error reporting try enabling bankwire and do a test purchase Link to comment Share on other sites More sharing options...
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