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Sending Email after delivery

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Hi,

 

Is there any way to send confirmation email to customers after the product has been delivered?

 

 

Thanks

Manish Kumar

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Yes, you can edit the order status 'delivered' from the back office, and associate an email to it. Of course, you have to create a new template for that. You can clone one of the existing emails you find in the mails/*language* folder :)

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First of all thanks for your reply.

 

But I don't know how to associate email. Although I know how to use template. It will be really helpful if you can tell me how to associate email.

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Orders -> statuses -> click on delivered. Tick "send email to customer..." and choose a template ;)

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On 4/18/2014 at 10:05 AM, NemoPS said:

Orders -> statuses -> click on delivered.

I know it's 6 years later, bu can i still do this in 1.7? I was looking like crazy but didn't find anything useful.

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29 minutes ago, domenpretnar said:

I know it's 6 years later, bu can i still do this in 1.7? I was looking like crazy but didn't find anything useful.

Hi,

Yes  this  solution  works  for  the   1.7   as  well.

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2 minutes ago, ndiaga said:

Hi,

Yes  this  solution  works  for  the   1.7   as  well.

Can you please make a screenshot? I have prestashop in my native language and can't find this "Tick "send email to customer..." and choose a template "

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1 minute ago, domenpretnar said:

Can you please make a screenshot? I have prestashop in my native language and can't find this "Tick "send email to customer..." and choose a template "

It's  the same  process.  Translate  words.

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9 minutes ago, ndiaga said:

It's  the same  process.  Translate  words.

I created a new template and uploaded it via FTP, in BO - Translations I see the new templete, but i do not know hot to link it to status "Delivered" so it sends when i change the order status on Delivered.

Edited by domenpretnar (see edit history)

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19 minutes ago, domenpretnar said:

I created a new template and uploaded it via FTP, in BO - Translations I see the new templete, but i do not know hot to link it to status "Delivered" so it sends when i change the order status on Delivered.

BO>  Shop  Parameters>  Order  Settings   >   Statuses      and  select  an option from the list  or create  a new  one  .

Edited by ndiaga (see edit history)

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5 minutes ago, ndiaga said:

BO>  Shop  Parmeters>  Order  Settings   >   Statuses      and  select  an option from the list  or create  a new  one  .

Thank you! :D 

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From orders, statuses, select the delivered status and change its email template

 

edit: lol, crossposted!

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