sharm-tour Posted January 28, 2014 Share Posted January 28, 2014 hi all and sorry for my english i write because i install cashondelivery and cashondeliveryplus but don't work. Someone has the same problem? my prestashop version is 1.5.6.1... I hope someone can help me Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted January 28, 2014 Share Posted January 28, 2014 You will need to detail more exactly what you mean by it doesn't work. How does it not work? Link to comment Share on other sites More sharing options...
sharm-tour Posted January 28, 2014 Author Share Posted January 28, 2014 Hi When i go to check out i don't have option of cash on delivery but only Paypal, postepay and bank tranfers. Can i install it manually? Or what i Can do? Link to comment Share on other sites More sharing options...
sharm-tour Posted January 28, 2014 Author Share Posted January 28, 2014 no one can help me? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted January 28, 2014 Share Posted January 28, 2014 no one can help me? please do no bump posts like this, as it is against forum rules. thanks After installation-->back office-->modules-->payment modules-->scroll down make sure module has countries selected that you want to offer cash on delivery for. http://screencast.com/t/F6b7SBTuHp Link to comment Share on other sites More sharing options...
sharm-tour Posted January 28, 2014 Author Share Posted January 28, 2014 hi El Patron, sorry for bump post. i make how you told me, but don't work... you can see it in the attachment file (all country are checked) Please click here for see the image http://www.sharm-tour.com/pagamento.jpg Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted January 28, 2014 Share Posted January 28, 2014 what is your front office shop url? you can delete it later Link to comment Share on other sites More sharing options...
vekia Posted January 28, 2014 Share Posted January 28, 2014 try to use ship2pay module to define payment for delivery methods in your shop, i suppose that problem can be related to this shiptopay.zip Link to comment Share on other sites More sharing options...
sharm-tour Posted January 28, 2014 Author Share Posted January 28, 2014 My url is www.sharm-tour.com/shop You can try to make a reservation (it's under costruction now ) so you see is not availlable this cash on delivery. Now i try to instal thi shiptopay, thanks Link to comment Share on other sites More sharing options...
sharm-tour Posted January 28, 2014 Author Share Posted January 28, 2014 (edited) hi vekia i install this module but i think is not good for virtual product because it need some carrier... is right? Edited January 28, 2014 by sharm-tour (see edit history) Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted January 28, 2014 Share Posted January 28, 2014 when I test, there is no shipping set up (italy) so I can not get to payment methods to see if cash on delivery available. Link to comment Share on other sites More sharing options...
sharm-tour Posted January 28, 2014 Author Share Posted January 28, 2014 mmm is a virtual product, how i have to set up this shipping? If you click on "SUCCESSIVO" (next) you go direct to the payment page and you will see only postepay paypal bank transfer Link to comment Share on other sites More sharing options...
vekia Posted January 28, 2014 Share Posted January 28, 2014 correct, you're right, virtual products don't need carriers... Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted January 28, 2014 Share Posted January 28, 2014 correct, you're right, virtual products don't need carriers... doh! my bad. I continued on to payment, cod not there. Sorry not much help. Link to comment Share on other sites More sharing options...
sharm-tour Posted January 28, 2014 Author Share Posted January 28, 2014 (edited) maybe i have to update my prestashop version to the last version? i have 1.5.6.1 and the last is 1.5.6.2 but i'm not sure that i can find all modules for news version... And, if i update, i lost all product, configuration, image, themes, ecc? And: for travel services and exurtions, it's right to use virtual product? Edited January 28, 2014 by sharm-tour (see edit history) Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted January 28, 2014 Share Posted January 28, 2014 I do not think upgrading will benefit this issue. Link to comment Share on other sites More sharing options...
sharm-tour Posted January 28, 2014 Author Share Posted January 28, 2014 so, i can't use this sistem? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted January 28, 2014 Share Posted January 28, 2014 so, i can't use this sistem? you may need to find someone that can look at your shop internals (back office/ftp) etc. Maybe vekia or someone else will find solution. If not then you may want to post in job offers for close look. I loaded cod to a 1.5.6.1 shop without issue. Link to comment Share on other sites More sharing options...
selectshop.at Posted January 28, 2014 Share Posted January 28, 2014 Although you don't need to configure carriers for virtual products the module should work also without this. I think your configuration for localization is incorrect. On the table limitazioni di nazioni you ticked Italy ? You made some changes on localization (zones and countries)? Link to comment Share on other sites More sharing options...
sharm-tour Posted January 28, 2014 Author Share Posted January 28, 2014 Although you don't need to configure carriers for virtual products the module should work also without this. I think your configuration for localization is incorrect. On the table limitazioni di nazioni you ticked Italy ? You made some changes on localization (zones and countries)? hi no i don't change nothing on localizzation section, only enable all country... Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted January 28, 2014 Share Posted January 28, 2014 lets check the cod is hooked properly. this on a 1.5.6.1 shop with cod v0.4 back office-->modules-->positions select cod module (including display non-positional) http://screencast.com/t/JV4InikJutX we should see cod like this: http://screencast.com/t/RFsCkzHO Link to comment Share on other sites More sharing options...
sharm-tour Posted January 28, 2014 Author Share Posted January 28, 2014 yes i have the same... you can see here www.sharm-tour.com/cash.jpg Link to comment Share on other sites More sharing options...
selectshop.at Posted January 29, 2014 Share Posted January 29, 2014 Link to your site is ? Unfortunately www.sharm-tour.com does not work for to try. You are using default theme ? Link to comment Share on other sites More sharing options...
sharm-tour Posted January 29, 2014 Author Share Posted January 29, 2014 No the address is www.sharm-tour.com/shop Link to comment Share on other sites More sharing options...
technoschool Posted January 29, 2014 Share Posted January 29, 2014 this term usuly used when you purchase online items.. right Link to comment Share on other sites More sharing options...
sharm-tour Posted January 29, 2014 Author Share Posted January 29, 2014 i'm sorry, which term? Link to comment Share on other sites More sharing options...
sharm-tour Posted January 29, 2014 Author Share Posted January 29, 2014 maybe is better if i use bank transfer module and translate it like a cash on delivery? 1 Link to comment Share on other sites More sharing options...
selectshop.at Posted January 29, 2014 Share Posted January 29, 2014 (edited) EDIT: The problem is that you don't have configured correctly your products. On check-out I cannot select any "spedizione". Virtual products don't show this site. So please revise your product configuration, which is not correct. Edited January 29, 2014 by selectshop.at (see edit history) Link to comment Share on other sites More sharing options...
sharm-tour Posted January 30, 2014 Author Share Posted January 30, 2014 I configure my product like "virtual product". How i have to confugure 1 excurtion or travel service ? Link to comment Share on other sites More sharing options...
selectshop.at Posted January 30, 2014 Share Posted January 30, 2014 How to add products to your catalog: http://doc.prestashop.com/display/PS15/Adding+Products+and+Product+Categories Stock management should be disabled if you sell only virtual products: http://doc.prestashop.com/display/PS15/Understanding+the+Preferences You tried to change to default theme and test it with default theme ? Link to comment Share on other sites More sharing options...
selectshop.at Posted January 30, 2014 Share Posted January 30, 2014 Oh well, now I noticed that you are not using default prestashop cash on delivery module. Sorry, but I cannot fix modules from third party developers for free. See also here the same problem: http://www.prestashop.com/forums/topic/305070-cash-on-delivery-fee/?do=findComment&comment=1543815 The module is not working at all and should be debugged by developer. Take into consideration to use one of the paid modules, mentioned in a.m. addons link. Link to comment Share on other sites More sharing options...
sharm-tour Posted January 30, 2014 Author Share Posted January 30, 2014 hi, now i'm using bank transfer module but i translate all, but i think i can't use bank transfer module for payment. I try to use cashondelivery and cashondeliveryplus but don't work. I can pay 30 euro, this is not problem, but if don't work what i do? P,S, i try with default theme, but also don't work... Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted January 30, 2014 Share Posted January 30, 2014 hi, now i'm using bank transfer module but i translate all, but i think i can't use bank transfer module for payment. I try to use cashondelivery and cashondeliveryplus but don't work. I can pay 30 euro, this is not problem, but if don't work what i do? P,S, i try with default theme, but also don't work... Your mistake was not telling the community you were using a free module with history of bugs. I am marking this topic and resolved and closing. This was a BIG waste of member time. If you have other questions you may 1) open a new topic WITH ALL DETAILS in the English forum. or 2) write in your native language. Link to comment Share on other sites More sharing options...
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