ajensen27 Posted September 6, 2013 Share Posted September 6, 2013 (edited) Why is there no way to send a message to a customer on the backend unless you are on the order details page? Unless I just can't find it. What if I want to send a message to customer who has created a cart and registered but never completed the order? Shouldn't there be somewhere in the customer service area to message any customer who is registered on your site? Again, maybe I'm just missing it. I'm using PS 1.5.2 Thanks! -Alex Edited September 6, 2013 by ajensen27 (see edit history) Link to comment Share on other sites More sharing options...
bellini13 Posted September 6, 2013 Share Posted September 6, 2013 I don't think you're missing it, I don't see it either. Would be nice to have a customer service conversation with any registered customer. Link to comment Share on other sites More sharing options...
ajensen27 Posted September 6, 2013 Author Share Posted September 6, 2013 Yeah, especially with customers who've abandoned their carts! Link to comment Share on other sites More sharing options...
go2pub Posted November 11, 2013 Share Posted November 11, 2013 It's pretty unbelievable if this feature is missing. It's probably one of the most basic things a shop owner needs. Link to comment Share on other sites More sharing options...
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