Unable to modify email templates

Vilas · August 26, 2013

Hello Friends,

I am using Prestashop 1.5.4.1. I am trying to modify email templates using translations options. But I am getting error massage as

"

Your HTML email templates cannot contain JavaScript code."

Whereas I am not entering any kind of java-script code. I am just simply going to change font & alignment.

Will be great if anyone suggest solution on it.

Thanks

Alex Simonchik BelVG · August 26, 2013

Hi,

you can try to modify email templates directly via FTP (mails/your_lang/your_template.(html/txt))

Regards

vekia · August 26, 2013

check email file as Alexander suggested.

(can you show contents of this file?)

I remember that one from the merchants here has got and TROJAN there (in contents of the mail temaplate file)

Vilas · August 26, 2013

Actually I am trying to modify one of the file. But if Dont do anything then also still if I click on update translations then also I am getting same error. Shall I change complete mail folder or any other suggestion?

Vilas · August 26, 2013

Hi,

you can try to modify email templates directly via FTP (mails/your_lang/your_template.(html/txt))

Regards

Earlier I had done same thing. From there onwords only I am getting this error.

Vilas · August 26, 2013

Hi,

you can try to modify email templates directly via FTP (mails/your_lang/your_template.(html/txt))

Regards

Earlier I had done same thing. From there onwords only I am getting this error.

Alex Simonchik BelVG · August 26, 2013

Do you can not save html/txt file through FTP? Or what error?

Vilas · August 26, 2013

through ftp editing is possible. There is no error. But if I edit those translations using email template editor option then I am getting this error.

From ftp I am able to download & edit. But if I edit using Dreamweaver then format gets changed when I upload & then check using backend. This is the issue thaty I am trying to modify through translations option.

Thanks

Alex Simonchik BelVG · August 26, 2013

But if I edit using Dreamweaver then format gets changed when I upload & then check using backend. This is the issue thaty I am trying to modify through translations option.

I undertood your, but trick with editiing templates from FTP must works, and it is very strange to listen about something issues after that

Vilas · August 26, 2013

Suppose if I want to restore them to original one then what will be the easier method? As I have upgraded my store from earlier versions might be that is the reason I am getting this error.

Alex Simonchik BelVG · August 26, 2013

Just download your version of prestashop from prestashop.com and override your modificated mails with original

Vilas · August 26, 2013

That means only that mails folder?

Alex Simonchik BelVG · August 26, 2013

I meant replaced your customised forder with folder from non-customized (default) package

Vilas · August 26, 2013

Yes same thing I asked. Let me check by replacing Will get back to you with an update.

Thanks for your support

Pman 77 · October 1, 2013

Hi guys i am using PS 1.5.4 and i am editing my order_conf.html and .txt in dreamweaver but when i upload the files and test the order process i am not seeing the changes, is this normal. I need to edit what i print out when the order hits the restaurante. I have deleted several field etc.

Many thanks

Patrick

vekia · October 1, 2013

where you uploaded files? everything depends on it.

it's better to change mail templates in back office.

Pman 77 · October 1, 2013

I am trying to change in the back office but i get the error message that folder does not exist. I am not using the default theme, so should i copy the mail folder i have in the root to the theme template i am using? I am having a lot of probs and i am suppose to go live in 4 days now :^(

ERROR IN BACK END

Cannot write language file for email subjects. Path is: /home/public_html/themes/elation-liquid/mails/es/lang.php

Making changes in dreamweaver does not work either. I need to make changes to title that get printed in the the order_conf.txt file to for the sushi store to understand the order better

Any help would be awesome

Regards

Patrick

Pman 77 · October 1, 2013

Hi,

I added the mail folder into my theme and now i am allowed to edit the templates etc, great. i editi the order_conf.html and that order that the client would receive is good, with the changes i made. but the order_conf.txt has not worked when i have printed in the shop. I have a software that you select to print in .txt for the paper is only 70mm wide, it is a receipt printer. But this has not changed to the new format i need. Would that be in the back office / translator / email template / theme / spanish then edit the templates?

Many thanks in advance

Patrick

Pman 77 · October 1, 2013

Another update,

I have seen the order conf that comes to the client is different to the one that i receive as the shop owner. What file do i edit to change the file i receive? I am getting slightly closer i think!!

Thanks

Dolke · November 19, 2013

I got the same error msg on my 1.5.4.1 PS this morning when I tried to modify some email templates.

Any solution to this?

I'm using default theme.

btw its working ok using FTP...

Edited November 19, 2013 by Dolke (see edit history)

lokifer · January 7, 2014

I got the same error msg on my 1.5.4.1 PS this morning when I tried to modify some email templates.

Any solution to this?

I'm using default theme.

btw its working ok using FTP...

Please try to Just select core(no theme selected). and edit the email

totallighting.sk · February 24, 2014

My problem is little bit diffrent. I made new email templates, which are based in my language mail folder, but PS 1.5.6 is using still old design. No idea why?

El Patron · February 24, 2014

many time this issue can be resolved as follows:

http://screencast.com/t/WLctHOmQqsoN

select core(no theme).

totallighting.sk · February 24, 2014

Thx, where are core templates based? I mean in which folder?

El Patron · February 24, 2014

Thx, where are core templates based? I mean in which folder?

mails folder

side note: in a multishop there is no 'share' 'no share' mails. so when we generate a another shop we should 'not share' template. Then copy mails folder into yourtheme/mails.

totallighting.sk · February 24, 2014

Funny, I`ve inside: mails/sk/ mail templates...

For example code for order confirmation, try pls in editor:

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/1999/REC-html401-19991224/strict.dtd">

<html>

<head>

<title>Odkaz od {shop_name}</title>

a {color: #000000;}

a:visited {color: #000000;}

a:active {color: #000000;}

.style1 {color: #FF0000;}

.style3 {text-transform: uppercase;font-weight: bold;font-size: 12px;color: #FFFFFF;background-color: #383838;border-radius: 3px;border-bottom: 1px solid #ff0000;}

.style4 {background-color: #383838;border-radius: 3px;border-bottom: 1px solid #ff0000;text-align: center;}

.style5 {color: #FFFFFF;}

.style6 {background-color: #FFFFFF;text-align: center;}

.style7 {text-transform: uppercase;background-color: #383838;border-radius: 3px;border-bottom: 1px solid #ff0000;}

.style8 {text-align: center;}

.style9 {font-weight: bold;}

.style10 {text-transform: uppercase;font-weight: bold;font-size: 12px;color: #FFFFFF;background-color: #383838;border-radius: 3px;border-bottom: 1px solid #ff0000;text-align: center;}

</style>

</head>

<body>

<tr>

</td>

</tr>

<tr>

<td align="left" style="width: 700px">Dobrý deň

<strong class="style1">{firstname} {lastname}</strong>,<br /><br />

Ďakujeme za Vašu objednávku v obchode <strong>{shop_name}</strong>!</td>

</tr>

<tr>

Detail vašej objednávky</td>

</tr>

<tr>

Objednávka: <strong><span class="style1">{order_name}</span> <br>

</strong>

Dátum objednávky: <strong>{date}</strong>

<br >Platba: <strong>{payment}</strong>

</td>

</tr>

<tr>

kód produktu</th>

názov produktu</th>

cena/ks</th>

počet</th>

cena spolu</th>

</tr>

{products}

{discounts}

<td colspan="3" style="padding:0.6em 0.4em;">Produkty

spolu:</td>

<td style="padding:0.6em 0.4em; width: 100px;" class="style8">{total_products}</td>

</tr>

<td colspan="3" style="padding:0.6em 0.4em;">Celková

zľava:</td>

<td style="padding:0.6em 0.4em; width: 100px;" class="style8">{total_discounts}</td>

</tr>

<td colspan="3" style="padding:0.6em 0.4em;">Preprava:</td>

<td style="padding:0.6em 0.4em; width: 100px;" class="style8">{total_shipping}</td>

</tr>

Výsledná suma:</td>

<td style="padding:0.6em 0.4em; width: 100px;" class="style8">{total_paid}</td>

</tr>

</table>

</td>

</tr>

<tr>

Preprava</td>

</tr>

<tr>

Prepravca: <strong>{carrier}</strong>

</td>

</tr>

<tr>

<td>

Dodacia adresa</th>

fakturačná adresa</th>

</tr>

<tr>

{delivery_block_html}

</td>

{invoice_block_html}

</td>

</tr>

</table>

</td>

</tr>

</table>

</body>

</html>

Unable to modify email templates

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