Kimsion Posted August 16, 2013 Share Posted August 16, 2013 I have installed and configured my shop But I have found a big problem, the site cannot be create new account When I press Create your account button, there is an error message appear "Technical Error : unable to load form" May I know how to solve this problem? Link to comment Share on other sites More sharing options...
tdr170 Posted August 16, 2013 Share Posted August 16, 2013 Do you have additional languages enabled strange that the button seems to be in a different language. Link to comment Share on other sites More sharing options...
Kimsion Posted August 16, 2013 Author Share Posted August 16, 2013 Dear tdr170 checked.....only English..... Link to comment Share on other sites More sharing options...
vekia Posted August 16, 2013 Share Posted August 16, 2013 hello it looks like something wrong with AJAX query (or query results). is there any chance to check your website? if so - please share the url Link to comment Share on other sites More sharing options...
Kimsion Posted August 16, 2013 Author Share Posted August 16, 2013 thank you www.kimsion.com Link to comment Share on other sites More sharing options...
Kimsion Posted August 20, 2013 Author Share Posted August 20, 2013 who can help me??? hello it looks like something wrong with AJAX query (or query results). is there any chance to check your website? if so - please share the url can you help me to check www.kimsion.com Link to comment Share on other sites More sharing options...
vekia Posted August 20, 2013 Share Posted August 20, 2013 hello this is because, when i click on "create new account" ajax query returns pure html code, not the json object with fields. Link to comment Share on other sites More sharing options...
Kimsion Posted August 21, 2013 Author Share Posted August 21, 2013 hello this is because, when i click on "create new account" ajax query returns pure html code, not the json object with fields. Sir, how to solve this problem? Link to comment Share on other sites More sharing options...
swsindonesia Posted August 21, 2013 Share Posted August 21, 2013 Hi, json object is generated using php function json_encode, a function which available in PHP version 5.2.0 or later. Can you check the PHP version which your server is running ? Or contact the tech support of your hosting if you're using one. Link to comment Share on other sites More sharing options...
ranganv Posted September 7, 2013 Share Posted September 7, 2013 Hi, I encountered this error in creating a new Account in Prestashop 1.5.5. Having surfed through many posts, i got some good ideas to look for the problem. In this release, I found the following errors Prestatshop ->themes ->default -> authentication.tpl. 1. Change line 100 from "url: baseUri + 'index.php?controller=authentication'," TO "url: baseUri + '?controller=authentication'," 2. Change line 109 from "email_create: $('#email_create').val()," TO "email_create: $('#email_create').txt()," Now I can create new accoutnts. Hope this helps someone. regards 1 Link to comment Share on other sites More sharing options...
vekia Posted September 7, 2013 Share Posted September 7, 2013 Hi, I encountered this error in creating a new Account in Prestashop 1.5.5. Having surfed through many posts, i got some good ideas to look for the problem. In this release, I found the following errors Prestatshop ->themes ->default -> authentication.tpl. 1. Change line 100 from "url: baseUri + 'index.php?controller=authentication'," TO "url: baseUri + '?controller=authentication'," 2. Change line 109 from "email_create: $('#email_create').val()," TO "email_create: $('#email_create').txt()," Now I can create new accoutnts. Hope this helps someone. regards and you've got the same error message and the same ajax query result? Link to comment Share on other sites More sharing options...
Pichayutm Posted September 12, 2013 Share Posted September 12, 2013 I faced this problem too. When I need to create a new account it shows error. What I did is upgrade the PHP version to the latest one and now I can create a new account. PHP version 5.4.19 Link to comment Share on other sites More sharing options...
vekia Posted September 12, 2013 Share Posted September 12, 2013 I faced this problem too. When I need to create a new account it shows error. What I did is upgrade the PHP version to the latest one and now I can create a new account. PHP version 5.4.19 any chance to check your website? if so please share url. have you checked browser error log ( especially results from ajax queries? ) Link to comment Share on other sites More sharing options...
Pichayutm Posted September 12, 2013 Share Posted September 12, 2013 Sure. Please have to look at store.chopanich.com Link to comment Share on other sites More sharing options...
vekia Posted September 12, 2013 Share Posted September 12, 2013 your store is under maintenance mode so i can't open it and check register form Link to comment Share on other sites More sharing options...
Queenfan.nl Posted September 30, 2013 Share Posted September 30, 2013 (edited) your store is under maintenance mode so i can't open it and check register form I have the same problem at www.queenfan.nl please help me also. Thanks Edited September 30, 2013 by Queenfan.nl (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted September 30, 2013 Share Posted September 30, 2013 i tried to open your website but this is what i saw: Link to comment Share on other sites More sharing options...
Queenfan.nl Posted September 30, 2013 Share Posted September 30, 2013 i tried to open your website but this is what i saw: Ehhh, please try it again. I was switching between the default theme and my theme. The default theme is working with making a new account. maybe i only have to replace some default theme files with the files from my theme. thanks Link to comment Share on other sites More sharing options...
vekia Posted September 30, 2013 Share Posted September 30, 2013 can you for test purposes upload authentication.tpl file from default to your theme? Link to comment Share on other sites More sharing options...
Queenfan.nl Posted September 30, 2013 Share Posted September 30, 2013 can you for test purposes upload authentication.tpl file from default to your theme? Done, but no result. Clear all cache, and smarty cache is disabled Link to comment Share on other sites More sharing options...
vekia Posted September 30, 2013 Share Posted September 30, 2013 can you disable passwordwidget ? (you installed this module, am I right?) Link to comment Share on other sites More sharing options...
Queenfan.nl Posted September 30, 2013 Share Posted September 30, 2013 YEEEEESSSSSSSSSS, Thank you very very much Link to comment Share on other sites More sharing options...
vekia Posted September 30, 2013 Share Posted September 30, 2013 it's strange, mainly because this module works for me on my localhost something doesn't work on your store with it anyway, glad that we found issue together Link to comment Share on other sites More sharing options...
Queenfan.nl Posted September 30, 2013 Share Posted September 30, 2013 Normally the password widget worked before, strange. I will delete the module. thanks again. Link to comment Share on other sites More sharing options...
razvan1958 Posted September 30, 2013 Share Posted September 30, 2013 Hello, I installed "slidecaptcha module" in Prestashop v.1.5.4.1. Login page display "module slidecaptcha" and work correctly. I uninstalled and deleted "slidecaptcha module" and now I can not register a new account. In "php_errorlog" from my server I get this error: PHP Fatal error: Uncaught exception 'SmartyException' with message 'Unable to load template file '/public_html/plantnatura.ro/themes/default/./../../modules/slidecaptcha/slidecaptcha.tpl' in '/public_html/plantnatura.ro/themes/default/authentication.tpl'' in /public_html/plantnatura.ro/tools/smarty/sysplugins/smarty_internal_templatebase.php:127 Stack trace: #0 /public_html/plantnatura.ro/tools/smarty/sysplugins/smarty_internal_template.php(286): Smarty_Internal_TemplateBase->fetch(NULL, NULL, NULL, NULL, false, false, true) #1 /public_html/plantnatura.ro/cache/smarty/compile/7a/67/45/7a6745cb3a54176c290253590fd53fe75ff0f109.file.authentication.tpl.php(274): Smarty_Internal_Template->getSubTemplate('/public_html/...', NULL, NULL, NULL, NULL, Array, 0) #2 /public_html/plantnatura.ro/tools/smarty/sysplugins/smarty_internal_templatebase.php(180): content_5249406dba6cc0_76417703(Object(Smarty_Internal_Template)) #3 /public_html/plantnatura.ro/classes/c in /public_html/plantnatura.ro/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 127 and in my browser I get this error: The website cannot display the page Most likely causes: The website is under maintenance. The website has a programming error. My website: http://www.plantnatura.ro Regards, Razvan Link to comment Share on other sites More sharing options...
vekia Posted September 30, 2013 Share Posted September 30, 2013 this module creates override, please remove it and everything will be ok Link to comment Share on other sites More sharing options...
hun Posted October 31, 2013 Share Posted October 31, 2013 Hi, I encountered this error in creating a new Account in Prestashop 1.5.5. Having surfed through many posts, i got some good ideas to look for the problem. In this release, I found the following errors Prestatshop ->themes ->default -> authentication.tpl. 1. Change line 100 from "url: baseUri + 'index.php?controller=authentication'," TO "url: baseUri + '?controller=authentication'," 2. Change line 109 from "email_create: $('#email_create').val()," TO "email_create: $('#email_create').txt()," Now I can create new accoutnts. Hope this helps someone. regards hi ranganv, for the 2, 2. Change line 109 from "email_create: $('#email_create').val()," TO "email_create: $('#email_create').txt()," I do a strange testing, it's not correct for 'txt()'. but it's for $('#email_create') jquery object. that's my changed result on line 109, can make the register work: email_create: $('#email_create'), so strange, also if use $('#email_create').txt2(), $('#email_create').txt3() are ok. does anyone know the resean? Link to comment Share on other sites More sharing options...
hun Posted October 31, 2013 Share Posted October 31, 2013 can you disable passwordwidget ? (you installed this module, am I right?) where can I change this setting? thanks~ Link to comment Share on other sites More sharing options...
vekia Posted October 31, 2013 Share Posted October 31, 2013 where can I change this setting? thanks~ you use password widget module too? if so, in modules tab in your back office Link to comment Share on other sites More sharing options...
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