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problem when checkout without register


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hi

 

i am using PrestaShop™ 1.4.4.1

 

fo rsome reason, custumers have problems when they checkout without register.

I notice it while getting a message from the system:

 

Error reporting from your PayPalAPI module

 

A client has encountered a problem with the module PayPalAPI, see the report:

 

PayPal response:

TIMESTAMP -> 2013-06-19T09:23:03Z

L_ERRORCODE0 -> 10736

L_SHORTMESSAGE0 -> Shipping Address Invalid City State Postal Code

L_LONGMESSAGE0 -> A match of the Shipping Address City, State, and Postal Code failed.

L_SEVERITYCODE0 -> Error

 

When a customer comes back to me (what i hope because otherwhise i lose business) with that, i tell them to register first, and then it's working.

 

Thx in advance for helping on this.

Regards

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  • 2 weeks later...

Old Prestashop versions had this issue, the only answer I know is to try upgrading to the lastest 1.4 (1.4.10).

 

Also, I don't think it would be usefult to you if people were to only write 'I don't know" ;)

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