How do I change the contact us module to read something else?

[bacardi-rum]

I would like to change the contact us module to read something else. Currently it reads, "Our hotline is available 24/7. How do I change the module to read something else? I have tried to do it in the contact us module configuration but it only gives me the option to put a phone number. Please see the attachment.

[vekia]

I would like to change the contact us module to read something else. Currently it reads, "Our hotline is available 24/7. How do I change the module to read something else? I have tried to do it in the contact us module configuration but it only gives me the option to put a phone number. Please see the attachment.

 

this is contact block module:

 

if you want to change the text "Our support hotline ... " go to the:

 

localization -> translations - then select "installed module translations":

 

click on flag with your language. then you will see completly list of installed modules. search for this module. you will get something like:

 

 

fill fields with your own translation / text.

[bacardi-rum]

Hi Vekia, I tried this and its not changing the text remains the same.

[Coliciello]

Perfect Answer Vekia thank you

[vekia]

Hi Vekia, I tried this and its not changing the text remains the same.

 

when you change those fields in translation feature, after save back office shows changed values ?

 

Perfect Answer Vekia thank you

 

You're welcome :-)

[bacardi-rum]

yes vekia is shows the changes but its not updating on the front end.

[Paulito]

Good Morning,

 

It works for me

 

You have clicked on save?, it shows in the?

 

See attached

 

Paul

[vekia]

Hi Vekia, I tried this and its not changing the text remains the same.

 

weirdy. you have to be sure that you changing correct language, are you?

 

other thing is to clear cache in your prestashop, maybe it is a cache problem

[alyas0786]

i have same problem and when i do the information provided i get the message below

 

Warning! Your PHP configuration limits the maximum number of fields allowed in a form:

1000 for max_input_vars.

Please ask your hosting provider to increase the this limit to 1471 at least. Alternatively, you can edit the translation file manually.

 

 

how can i change this

[vekia]

i have same problem and when i do the information provided i get the message below

 

Warning! Your PHP configuration limits the maximum number of fields allowed in a form:

1000 for max_input_vars.

Please ask your hosting provider to increase the this limit to 1471 at least. Alternatively, you can edit the translation file manually.

 

 

how can i change this

 

you've got different issue, more about this you can read here: max input vars in prestashop

[PascalVG]

Jack,

Did Vekia's suggestion to clear your Browser cache help? Then we can mark it solved..

Let us know,

pascal

[bacardi-rum]

It not solved yet, I just put it on hold because I couldnt be bothered with it. I disabled the module.

[kristoffer.falk]

Does anyone know if its possible to delete/change the picture of the women to something else in this module?

[vekia]

In this case you have to do this manually, there is no other way

 

she is attached in backround, as an image:

#contact_block .block_content {
padding: 10px 0 15px 0;
background: url(images/block_contact_bg.jpg) no-repeat left bottom transparent;
}

 

in the file: /modules/blockcontact/blockcontact.css

[kristoffer.falk]

Hi Vekia

 

Thanks for your reply..

As a "not very good at programming guy" perhaps you could elaborate your answer a bit.. :-)

Should I just delete the code you mention from the file?

[vekia]

just change the:

#contact_block .block_content {
padding: 10px 0 15px 0;
background: url(images/block_contact_bg.jpg) no-repeat left bottom transparent;
}

 

to:

 

#contact_block .block_content {
padding: 10px 0 15px 0;
}

[kristoffer.falk]

Thanks Vekia

 

No need to say it worked like a charm.. :-)

[vekia]

you're welcome

i'm glad that i could help you in this case

[SolarSystem]

yes vekia is shows the changes but its not updating on the front end.

 

I had this same issue and after an hour or two trying to understand why it wasn't updating, I finally figured it out.

Had to clear the cache. No, not the browser cache, but the shop cache.

From your shop's home directory go to /cache/smarty/cache and delete the /blockcontact/ directory

[vekia]

in prestashop 1.5.5+ you can do it also in adv. parameters > performance tab:

[MrMuffin'sTrains]

Thanks for this.......

[giaphwai]

Hi, 

 

I am not sure if this is an isolated case, however, I could not get the email link to work even I have entered email address in the module configuration. Your advice. 

 

Thanks. 

[PascalVG]

Hi giaphwai,

sorry for slow response. A little too busy lately...

Can you give us a link to your site, so we can have a look to see what's wrong?

 

Thanks,

pascal.