KolfKord Posted April 20, 2013 Share Posted April 20, 2013 Hello guys, I have a problem with the truck of my shop! I add a product to cart, everything is ok, but if I go on check-out does not give me anything, I empty! If I try to put 2 products, it erases the previous one I had installed!! What has happened? Before worked well ... PLEASE someone help me! Link to comment Share on other sites More sharing options...
PascalVG Posted April 20, 2013 Share Posted April 20, 2013 Hi Kolf, Can you give a link to your shop, so we can try out a little? What PS version do you use? Did you make any changes to your shop that can be related to this? Changed any file, added specific things that you didn't do before to your shop? Pascal Link to comment Share on other sites More sharing options...
KolfKord Posted April 20, 2013 Author Share Posted April 20, 2013 Thanks for the reply PascalVG, the link is this: http://ecommerce.euroa.it/ try to buy more products ... Prestashop version is 1.5.4 ... I made many changes, but until yesterday everything was! .... I did not touch anything ... Link to comment Share on other sites More sharing options...
Tung at RockPOS.com Posted April 20, 2013 Share Posted April 20, 2013 Hello, It works fine for me. See below: http://take.ms/12vCQH Anyway, it should be a problem with block cart, I just added 2 products, everything looks good, but it shows twice in that block. Link to comment Share on other sites More sharing options...
KolfKord Posted April 20, 2013 Author Share Posted April 20, 2013 OMG ... After what you told me I tested with Mozilla Firefox and it works ... The problem then is with Chrome? ... Link to comment Share on other sites More sharing options...
Tung at RockPOS.com Posted April 20, 2013 Share Posted April 20, 2013 Yes, I tested on Chrome. Link to comment Share on other sites More sharing options...
PascalVG Posted April 20, 2013 Share Posted April 20, 2013 Firefox has same problems as chrome. First item no problem, 2nd sometimes price disappears, after changing category the double listed items are visible. Maybe reinstall shopping cart? My 2 cents, Pascal Link to comment Share on other sites More sharing options...
KolfKord Posted April 20, 2013 Author Share Posted April 20, 2013 Firefox has same problems as chrome. First item no problem, 2nd sometimes price disappears, after changing category the double listed items are visible. Maybe reinstall shopping cart? My 2 cents, Pascal To reinstall Shooping cart you plan to go on the form, and then "Reset" or ... Link to comment Share on other sites More sharing options...
PascalVG Posted April 20, 2013 Share Posted April 20, 2013 Yes, go to modules, find the blockcart module and either press reset, or uninstall and then reinstall. See if this works.. Link to comment Share on other sites More sharing options...
KolfKord Posted April 20, 2013 Author Share Posted April 20, 2013 OMG... What's happen!!! http://ecommerce.euroa.it/ Link to comment Share on other sites More sharing options...
KolfKord Posted April 20, 2013 Author Share Posted April 20, 2013 Ok, nothing, i editing position!!! Link to comment Share on other sites More sharing options...
PascalVG Posted April 20, 2013 Share Posted April 20, 2013 Still no luck? Did you reinstall already? Link to comment Share on other sites More sharing options...
PascalVG Posted April 21, 2013 Share Posted April 21, 2013 Hi Kolfkord, I found a link. They suggest that the theme is maybe not fully 1.5.x compatible and may cause the problem, Can you check if you have a compatible theme, or that you should upgrade? The 'solution' here is to go to themes/Myour theme folder>/modules. Here RENAME the folder blockcart say to ORIGblockcart or so. Then see if the problem is solved. (It will then use the original blockcart from the default installation instead, suitable for current version) (N.B. May cause problems with layout, but that's easier to solve than this current problem. So suggested steps: 1) Check if theme suitable for currently used PS version 2) Check if updae available 3) rename folder blockcart in themes/.../modules folder and see if this problem is gone. Link I talked about: http://www.prestasho...-in-cart-error/ Hope this helps, pascal Link to comment Share on other sites More sharing options...
KolfKord Posted April 21, 2013 Author Share Posted April 21, 2013 Hi Kolfkord, I found a link. They suggest that the theme is maybe not fully 1.5.x compatible and may cause the problem, Can you check if you have a compatible theme, or that you should upgrade? The 'solution' here is to go to themes/Myour theme folder>/modules. Here RENAME the folder blockcart say to ORIGblockcart or so. Then see if the problem is solved. (It will then use the original blockcart from the default installation instead, suitable for current version) (N.B. May cause problems with layout, but that's easier to solve than this current problem. So suggested steps: 1) Check if theme suitable for currently used PS version 2) Check if updae available 3) rename folder blockcart in themes/.../modules folder and see if this problem is gone. Link I talked about: http://www.prestasho...-in-cart-error/ Hope this helps, pascal I tried reinstalling and it did not work ... It is the fault of the template then! I did the update recently and this template is for ver. 1.4 (I've seen before)! Thank you very much for the help! You've been very kind! 1 Link to comment Share on other sites More sharing options...
PascalVG Posted April 21, 2013 Share Posted April 21, 2013 Did you try option 3?? Link to comment Share on other sites More sharing options...
Dave1987 Posted July 14, 2016 Share Posted July 14, 2016 Hi, with PS version 1.6.1.5 i have this problems: when i add on cart one products with attributes display this error: Impossible to add the product to the cart.textStatus: 'parsererror'errorThrown: 'SyntaxError: Unexpected token < in JSON at position 0'responseText: What is? The shop isn't online! Link to comment Share on other sites More sharing options...
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