'Quantity' not working, can't add more than 1 product on 'Add to Cart'

[Herland]

'Quantity' not working, can't add more than 1 product when pressing 'Add to Cart'. So if I enter 2 or 3 in Quantity, and I press Add to Cart, it just doesn't add them, it just adds one.

 

Sample product of my webpage: http://buntprelimina...?id_product=311

 

I am working under Prestashop 1.4.7

Edited April 9, 2013 by Herland (see edit history)

[ESC]

Herland,

Did you manage to find a solution for your problem?

I am having the same on with Prestashop 1.5.4.1

 

Thanks

[vekia]

Herland,

Did you manage to find a solution for your problem?

I am having the same on with Prestashop 1.5.4.1

 

Thanks

 

i added without any problem 9 products:

 

Herland,

Did you manage to find a solution for your problem?

I am having the same on with Prestashop 1.5.4.1

 

Thanks

 

can you share the url for test purposes?

[ESC]

Hi Vekia, thanks for replying.

Here is the url: http://www.generalfit.com.br/index.php?id_product=1&controller=product

[yankeerudy]

Was this ever resolved? I'm having the same problem with 1.5.5.0 http://www.prestashop.com/forums/topic/272528-add-to-cart-ignoring-quantity/

[ESC]

No... I was hoping that upgrading to v1.5.5 would fix it but it is still an issue on my store

http://www.generalfit.com.br/index.php?id_product=2&controller=product

[yankeerudy]

Interesting discovery... the default theme does not exhibit this problem, but the theme I installed/selected does. I'll bet if you flip over to the default theme you'll find the same.

[benjamin utterback]

Interesting discovery... the default theme does not exhibit this problem, but the theme I installed/selected does. I'll bet if you flip over to the default theme you'll find the same.

 

Hello, what theme were you using? Usually, these issues can be sorted out with the theme developer directly. This shouldn't happen by default on most themes because it makes the customer have to click multiple times. 

[Jiten rash (away)]

yeah there is a problem only one products get added even how much u add

can u show screenshot of backoffice>product>edit>quanties

Edited September 9, 2013 by Jiten rash (see edit history)

[Jiten rash (away)]

at themes/urcurrent theme/product.tpl line 335 to 338 replace with this lets see
<div id="quantity_wanted_p" class="product-qty"><input id="quantity_wanted" class="input-text qty" type="text" maxlength="12" size="2" value="1" name="qty"></input><input class="qty-increase" type="button" onclick="var qty_el = document.getElementById('quantity_wanted'); var qty = qty_el.value; if( !isNaN( qty )) qty_el.value++;return false;"></input><input class="qty-decrease" type="button" onclick="var qty_el = document.getElementById('quantity_wanted'); var qty = qty_el.value; if( !isNaN( qty ) && qty > 0 ) qty_el.value--;return false;"></input></div>

[ESC]

yeah there is a problem only one products get added even how much u add

can u show screenshot of backoffice>product>edit>quanties

Hi,

Here is the screenshot that you requested.

Thanks

 

[ESC]

at themes/urcurrent theme/product.tpl line 335 to 338 replace with this lets see

<div id="quantity_wanted_p" class="product-qty"><input id="quantity_wanted" class="input-text qty" type="text" maxlength="12" size="2" value="1" name="qty"></input><input class="qty-increase" type="button" onclick="var qty_el = document.getElementById('quantity_wanted'); var qty = qty_el.value; if( !isNaN( qty )) qty_el.value++;return false;"></input><input class="qty-decrease" type="button" onclick="var qty_el = document.getElementById('quantity_wanted'); var qty = qty_el.value; if( !isNaN( qty ) && qty > 0 ) qty_el.value--;return false;"></input></div>

 

I checked lines 335 to 338 and it doesn´t seem to contain any quantity related code. Are you sure these are the correct lines?

 

 

Here is the full product.tpl file for your convenience.

productTPL.txt

 

Thanks!

[benjamin utterback]

Hi,

Here is the screenshot that you requested.

Thanks

 

Capture.JPG

 

What happens if you put the minimum quantity to "2" does it still allow you to add to cart? This is a theme related issue, it seems that with this theme adding multiple quantities never worked right?

[ESC]

What happens if you put the minimum quantity to "2" does it still allow you to add to cart? This is a theme related issue, it seems that with this theme adding multiple quantities never worked right?

 

Hi Benjamin,

I changed the Min Qty to 2: http://www.generalfit.com.br/index.php?id_product=2&controller=product

The default quantity is now 2 and it accepts orders for only 2 pieces. I tried to order 3 and it only added 2 to the cart.

 

That's right - this has never worked with this theme.

I tried contacting the developer (template-help.com) but they are not responding to my requests

 

Thanks

[benjamin utterback]

So when you changed it to "2" it wouldn't accept any Add to Cart unless the Field in Quantity was set to 2 and only 2.

 

 

I assume it's the same with any default quantity. Let us know if you have any more developments with the theme developer. By the way, which theme is it? 

[ESC]

So when you changed it to "2" it wouldn't accept any Add to Cart unless the Field in Quantity was set to 2 and only 2.

 

 

I assume it's the same with any default quantity. Let us know if you have any more developments with the theme developer. By the way, which theme is it? 

It is Theme 44654

From this site: http://info.template-help.com/help/prestashop-template.html

 

Thanks

[benjamin utterback]

Hi ESC, I'm not sure you will be able to find the adequate support you need because the theme was free. You may want to look into posting to the [JOB OFFER] Forum to see if a Community member can take a look and fix it. 

[ganesh suthar]

Hii,

 

I want to add only 1 quantity each time when use add to card.

 

There is any idea how to do this?

 

 

[vekia]

Hii,

 

I want to add only 1 quantity each time when use add to card.

 

There is any idea how to do this?

 

this is the way of how prestashop adds products to cart by default

how it works for you?