vert2223 Posted February 26, 2013 Share Posted February 26, 2013 When I get to the second screen during installation where it asks to pick a language, only English and Portuguese show, the rest of the screen is blank and I cannot proceed. I did not see any answers on this anywhere else, and gave up. Tried to install previous 1.4 version and ran into some sort of bug on the Shop Configuration page saying, "Your firstname contains some invalid characters", when it clearly does not. Any solution to either issue would be great. I'm worried about the performance of PrestaShop in general if there are so many bugs to deal with in installation alone. Thanks. Link to comment Share on other sites More sharing options...
benjamin utterback Posted February 26, 2013 Share Posted February 26, 2013 Hi vert2223, could you show us a screenshot of the installation screen. This is not normal during installation. How are you installing PrestaShop? Have you followed these directions? http://doc.prestashop.com/display/PS15/Installing+PrestaShop Link to comment Share on other sites More sharing options...
vert2223 Posted February 26, 2013 Author Share Posted February 26, 2013 I uninstalled v1.5 and tried a previous version, where I encountered the invalid character issue. I will upload the newest version to my FTP again, reinstall and send you the screenshot. Thanks for your prompt reply. Link to comment Share on other sites More sharing options...
vert2223 Posted February 26, 2013 Author Share Posted February 26, 2013 Stupid question: how do I attach an image to a forum post/reply? I clicked Image icon and it asks for URL. Need to be able to upload from my computer. Link to comment Share on other sites More sharing options...
benjamin utterback Posted February 26, 2013 Share Posted February 26, 2013 Hi, there should be a button that says, more reply options. Then you can attach the file. Link to comment Share on other sites More sharing options...
vert2223 Posted February 26, 2013 Author Share Posted February 26, 2013 Got it, thanks. Please see attached screenshot, showing where the installation process comes to a halt. Link to comment Share on other sites More sharing options...
SurferJoe Posted February 26, 2013 Share Posted February 26, 2013 I'm having the same problem except that instead of Portuguese I have a flag with a question mark. Any help would be appreciated. Thanks, Joe Link to comment Share on other sites More sharing options...
Dh42 Posted February 26, 2013 Share Posted February 26, 2013 What browsers are you using? Link to comment Share on other sites More sharing options...
SurferJoe Posted February 26, 2013 Share Posted February 26, 2013 I've Tried Safari, Chrom, Firefox all mac with the same results Link to comment Share on other sites More sharing options...
SurferJoe Posted February 27, 2013 Share Posted February 27, 2013 Ok I figured out my problem, I used Adobe's DreamWeaver to upload the PrestaShop. DreamWeaver uploads synchronization files stored in synchronization directories named "_notes" this was confusing the installer which must scan for language directories present in the directory "/install/langs/" If the the synchronization directory was there it treated it as a language causing trouble. So if you have these synchronization directories delete them and then rerun the installer. This worked for me anyway. Link to comment Share on other sites More sharing options...
vert2223 Posted February 27, 2013 Author Share Posted February 27, 2013 I'm also on a Mac, and have tried Firefox, Safari and Chrome — all with the same result. I uploaded the files directly to my FTP. I checked the "install/langs/" directory, and there are no "_notes" files in there. Not sure why this is occurring, but it is frustrating. Link to comment Share on other sites More sharing options...
SurferJoe Posted February 27, 2013 Share Posted February 27, 2013 I'm also on a Mac, and have tried Firefox, Safari and Chrome — all with the same result. I uploaded the files directly to my FTP. I checked the "install/langs/" directory, and there are no "_notes" files in there. Not sure why this is occurring, but it is frustrating. Check your php error logs Link to comment Share on other sites More sharing options...
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