Julio UCME Posted July 26, 2012 Share Posted July 26, 2012 I'm having trouble making the categories images appear. I have edited the images according to the theme, so they would fit. I'm using the template 1.4.5 of prestashop in version 1.4.8.2 and I've tried regenerating thumbnails, turn Force compile on and Cache off. I have tried different photos, but still... Any help would be gladly appreciated. Thanks! -Julio Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 26, 2012 Share Posted July 26, 2012 Hi Julio, Can you please post a link to your site where we can see this for ourselves? -Mike Link to comment Share on other sites More sharing options...
Julio UCME Posted July 26, 2012 Author Share Posted July 26, 2012 Sure: http://www.kemcofood.net/ -Julio Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 26, 2012 Share Posted July 26, 2012 Can you please post a screenshot of where you are uploading these Category images, and how they are configured? -Mike Link to comment Share on other sites More sharing options...
Julio UCME Posted July 26, 2012 Author Share Posted July 26, 2012 (edited) Right know that image from my SPICES - MINI Category is 523 x 150 (just as the one from the prestashop's demo category). it's in the CATALOG|CATEGORY|EDIT Edited July 26, 2012 by Julio UCME (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 26, 2012 Share Posted July 26, 2012 In that case, please try the suggestions posted here and let us know if that works any better for you. -Mike Link to comment Share on other sites More sharing options...
Julio UCME Posted July 26, 2012 Author Share Posted July 26, 2012 In that case, please try the suggestions posted here and let us know if that works any better for you. -Mike I followed what was posted there, the images in the default theme appear... Then I went to the preferences|images and edited the category width and height, and regenerated the thumbnails. Still I can't see them. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 26, 2012 Share Posted July 26, 2012 Please take your site out of maintenance mode so that we can try to look into this further for you. -Mike Link to comment Share on other sites More sharing options...
Julio UCME Posted July 26, 2012 Author Share Posted July 26, 2012 I noticed that the width and height of the large pictures is set to 264 x 264 and in the edit section the category was checked. I decided to try unchecking it and to regenerate all the thumbnails. It's been like ten minutes since and it haven't finished. so right now I can't enable it :/ Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 26, 2012 Share Posted July 26, 2012 I noticed that the width and height of the large pictures is set to 264 x 264 and in the edit section the category was checked. I decided to try unchecking it and to regenerate all the thumbnails. It's been like ten minutes since and it haven't finished. so right now I can't enable it :/ OK, well let us know once it has been re-enabled and we'll be happy to try to check this out for you further. -Mike Link to comment Share on other sites More sharing options...
Julio UCME Posted July 26, 2012 Author Share Posted July 26, 2012 I'll let you know. Thanks for your replies Mike! -Julio Link to comment Share on other sites More sharing options...
Julio UCME Posted July 26, 2012 Author Share Posted July 26, 2012 I just enabled the page. The thumbnails finished regenerating, but still... :/ -Julio Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 26, 2012 Share Posted July 26, 2012 I just enabled the page. The thumbnails finished regenerating, but still... :/ -Julio It's still under maintenance on my end... -Mike Link to comment Share on other sites More sharing options...
Julio UCME Posted July 26, 2012 Author Share Posted July 26, 2012 It's still under maintenance on my end... -Mike Sorry... confused websites. Now I enabled it. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 26, 2012 Share Posted July 26, 2012 It looks like you've made some customizations to this template. Can you please try temporarily replacing it with a fresh copy to see if the issues persist? -Mike Link to comment Share on other sites More sharing options...
Julio UCME Posted July 30, 2012 Author Share Posted July 30, 2012 Which customizations? The counter I tried to put at the bottom I removed it (didn't worked lol). The rest of the template is as it comes... I think. -Julio Link to comment Share on other sites More sharing options...
Julio UCME Posted July 30, 2012 Author Share Posted July 30, 2012 Mike... I just found out that the only thing I was missing, so the images could appear, was a description info. I just wrote something, save, refresh, and that's it. Lol. Anyway Mike, thanks for your attention and helping me solve the problem. Nice day! -Julio Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 30, 2012 Share Posted July 30, 2012 Which customizations? The counter I tried to put at the bottom I removed it (didn't worked lol). The rest of the template is as it comes... I think. -Julio I couldn't tell you because it's your site, but there are a few things in and around the header of the page that do not look like the default setup. Please try my above suggestion and let me know if that works any better for you. -Mike 1 Link to comment Share on other sites More sharing options...
Julio UCME Posted July 30, 2012 Author Share Posted July 30, 2012 At the header I have the search bar and the Logo, that's just an image. I found out the problem...and I still can't believe it was just this: Mike... I just found out that the only thing I was missing, so the images could appear, was a description info. I just wrote something, save, refresh, and that's it. Lol. Anyway Mike, thanks for your attention and helping me solve the problem. Nice day! -Julio Again Mike, thank you so much for your tech support! -Julio Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 30, 2012 Share Posted July 30, 2012 Great, I'm glad I could help! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike 1 Link to comment Share on other sites More sharing options...
Homeshop.dk Posted September 23, 2012 Share Posted September 23, 2012 I have the same problem as above also running new 1.5 theme on presta 1.4.8 Images are in backoffice but not showing in front office See screenshot Link to comment Share on other sites More sharing options...
Julio UCME Posted September 24, 2012 Author Share Posted September 24, 2012 I tried giving the category a description and that worked for me. Att. Julio Link to comment Share on other sites More sharing options...
Homeshop.dk Posted September 24, 2012 Share Posted September 24, 2012 I read that in the thread and tried it but didnt work for me Link to comment Share on other sites More sharing options...
Julio UCME Posted September 24, 2012 Author Share Posted September 24, 2012 Do you have various languages in your shop? Try writing a short description to all the languages. If not, try reducing the images. Link to comment Share on other sites More sharing options...
Homeshop.dk Posted September 25, 2012 Share Posted September 25, 2012 No only have one language - what you mean by writing description to all languages ? I tried reducing image size it doesnt work Link to comment Share on other sites More sharing options...
Homeshop.dk Posted September 27, 2012 Share Posted September 27, 2012 See this thread http://www.prestashop.com/forums/topic/175318-subcategories-billeder-vises-ikke/page__p__940584 Prestafan points me in thr direction that i have the wrong path of the pictures im running 1.4.8 presta and new theme 1.4,5 How do i change the path ? Thanks in advance Thomas Link to comment Share on other sites More sharing options...
benjamin utterback Posted September 27, 2012 Share Posted September 27, 2012 Dear Thomas, Hello and thank you for the message. What is the URL of your store? Link to comment Share on other sites More sharing options...
Julio UCME Posted September 27, 2012 Author Share Posted September 27, 2012 http://www.prestashop.com/forums/topic/150160-size-of-product-images/ Try what Mike says in his post to edit the images of your store and see if they show up. Link to comment Share on other sites More sharing options...
benjamin utterback Posted September 27, 2012 Share Posted September 27, 2012 Hello, thanks Julio that is a good suggestion. 1 Link to comment Share on other sites More sharing options...
Homeshop.dk Posted October 4, 2012 Share Posted October 4, 2012 The url of the shop is www.homeshop.dk Link to comment Share on other sites More sharing options...
Homeshop.dk Posted October 7, 2012 Share Posted October 7, 2012 Tried what mike postet but doesnt work Link to comment Share on other sites More sharing options...
Julio UCME Posted October 8, 2012 Author Share Posted October 8, 2012 I visited your page and using the inspect element tool of chrome I didn't see the <div class="content_scene_cat"> <!-- Category image --> <div class="align_center"> <img src="/c/5-category/especias-jar.jpg" alt="ESPECIAS - JAR" title="ESPECIAS - JAR" id="categoryImage" width="523" height="150"> </div> <div class="cat_desc"> <p>ESPECIAS</p> <a href="#" class="lnk_more">Más</a> </div> </div> (this is an example of my page btw.) That's were the image is supposed to be. Try again going to your backoffice. Go to the Catalog tab and choose the first Category and click Edit. Try any 523 x 150 pixels image. After that, on the same page, right on top of the image you uploaded, try writing any description. Save. Then, go to Preferences/Performance and turn on Force Compile and off Cache. Go to your page and Reload (F5). Go to that category and verify if it appears. (Remember to turn off the Force Compile and on the Cache afterwards). Att. Julio Link to comment Share on other sites More sharing options...
Herland Posted October 9, 2012 Share Posted October 9, 2012 how do you put [sOLVED]? thanks 1 Link to comment Share on other sites More sharing options...
Recommended Posts