Davidmck Posted July 5, 2012 Share Posted July 5, 2012 Hi all I'd really appreciate some assistance here. We are having an issue with product list attributes where by if we have 2 drop down lists for a product there is no problem it works fine. However if we add a 3rd dropdown list all the lists disappear and the product just looks like a standard product with no custom choices. For clarity, we have a product of BBQ sauce bottles in a group package. Our choices are for bottle 1, bottle 2 and bottle three. Each drop down has a list of three types - mild, medium and hot. When I create a combination of 2 of the drop downs everything shows fine, if I try to generate the combination of all 3 lists for the product then all the lists disappear in the front end - they still show fine in the backend though. Has anyone experienced this before or could direct me in the best way to troubleshoot this issue? Appreciate any guidance! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 5, 2012 Share Posted July 5, 2012 Hi David, In your config/config.inc.php file, can you please set "display_errors" to "on" and then refresh the page and let us know if you receive any error messages when trying to offer 3 combinations? -Mike Link to comment Share on other sites More sharing options...
Davidmck Posted July 5, 2012 Author Share Posted July 5, 2012 Hi Mike, Tried that but no errors are displayed. Just shows the product as if it had no additional attributes/combinations. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 5, 2012 Share Posted July 5, 2012 Hi Mike, Tried that but no errors are displayed. Just shows the product as if it had no additional attributes/combinations. How are you creating these combinations? Are you using the built-in Combinations Generator? -Mike Link to comment Share on other sites More sharing options...
Davidmck Posted July 5, 2012 Author Share Posted July 5, 2012 I am yeah. I can add two groups together using the generator (doesn't matter which two) but if I add a third it shows fine in the backend but disappears in the front. Link to comment Share on other sites More sharing options...
Davidmck Posted July 5, 2012 Author Share Posted July 5, 2012 I should point out it still shows the Quantity box - if that's relevant to the plugin. Just the dropdowns disappear. Sorry for double post Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 5, 2012 Share Posted July 5, 2012 Who is your hosting provider? It's possible there are some memory issues on your server preventing the third set of combinations from showing. -Mike Link to comment Share on other sites More sharing options...
tomerg3 Posted July 5, 2012 Share Posted July 5, 2012 Did you change the setting in the configuration page of the module to apply for 3 attribute groups (the default is only 2). 1 Link to comment Share on other sites More sharing options...
Davidmck Posted July 5, 2012 Author Share Posted July 5, 2012 Tomerg3, Thank you! I didn't see that setting at the bottom of the configuration. It's working now, thank you so much. Link to comment Share on other sites More sharing options...
tomerg3 Posted July 5, 2012 Share Posted July 5, 2012 You're welcome. You can contact us directly with any issues related to our module, you will get a quicker answer, as I happened to stumble on this thread today. Link to comment Share on other sites More sharing options...
mateidura Posted March 24, 2015 Share Posted March 24, 2015 Did you change the setting in the configuration page of the module to apply for 3 attribute groups (the default is only 2). Hello, i have the same problem. Can you please help me find the configuration page of the module? Link to comment Share on other sites More sharing options...
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