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"No input file specified" randomly showing instead of site


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Randomly when I visit my site with PrestaShop installed instead of seeing my site like normal the whole page will go white and in the top left corner it will say "No Input File Specified." Refreshing the page doesn't fix it however after maybe 10-20 minutes after it happens my site will display like normal. This happens to the front end and back office at the same time. How do I fix this?

 

It's very urgent that I get this fixed as soon as possible because I am losing sales when this happens. I appreciate any help anyone can give me.

 

If you need any information about my setup to help me please let me know.

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Hi jfdunphy,

I responded to you on your Reddit post as well, but we will need some more information from you in order to try to help you resolve this. Could you please post your URL, as well as any specific steps I could take in order to try to replicate this error on my end?

 

-Mike

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