ilovekutchi.com Posted January 29, 2012 Share Posted January 29, 2012 I have noticed that after adding a voucher code at order step 1 the site becomes very slow in the order process. It takes about one minute to open the cart or 15-30 seconds to open next order pages. After I log out, the site comes back to its normal speed. Anyone with similar issues? PS v1.3.2; Chrome (Firefox seems a bit faster) Link to comment Share on other sites More sharing options...
Richard S Posted January 30, 2012 Share Posted January 30, 2012 Hm... this cannot be a problem really... Maybe you have a very big vouchers database? Link to comment Share on other sites More sharing options...
shacker Posted January 30, 2012 Share Posted January 30, 2012 yes, try to clean your voucher database. you can try our module delete connections that deletes invalid vouchers, invalid carts, etc http://catalogo-onlinersi.com.ar/en/back-office-prestashop-modules/217-delete-connections.html Link to comment Share on other sites More sharing options...
ilovekutchi.com Posted January 30, 2012 Author Share Posted January 30, 2012 I used the module to clean the database. It's faster now, but the following error showed up in the header: Warning: set_time_limit(): Cannot set time limit due to system policy in /customers/5/c/a/ilovekutchi.com/httpd.www/shop/modules/deleteconnections/deleteconnections.php on line 2 With that, some of the page design changed! Font-size is different in the cart!! I uninstalled the module and the design came back to normal. I advise you to solve this bug... Thanks Link to comment Share on other sites More sharing options...
shacker Posted January 30, 2012 Share Posted January 30, 2012 the font hange for the error. you can disable the module when you dont use it, but need to contact your host t oincrease time limit. Link to comment Share on other sites More sharing options...
broadway34th Posted February 16, 2012 Share Posted February 16, 2012 Hello, I have the exact same problem with my shop. It's on Prestashop 1.4.3. I have 161 customers, and 38 vouchers, 3400 products. Browsing on the website just gets extremely slow if a customer has a voucher in cart. It's not just the check-out step but anything and everything! I suspect the blockcart module might be doing some unnecessary work if it has a voucher in it. Just a guess. I tried the delete-connections module suggested on this thread, but it didn't seem to have helped much, unfortunately. 38 vouchers are not really a lot, and I plan on using much more voucher as an effective way to keep customer loyalty. Any lead to a solution would be really appreciated! Thanks, Soo Link to comment Share on other sites More sharing options...
conilecopi Posted November 15, 2012 Share Posted November 15, 2012 Hello Broadway34th, I have the same problem. Have you find the solution ? Thanks a lot. Link to comment Share on other sites More sharing options...
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