Dubsteping Posted January 23, 2012 Share Posted January 23, 2012 The problem is, the maker of the theme has made a spelling mistake. I want to change it, but whenever I update the "blockcontact.tpl" file, and re-upload it on the server, nothing happens. It still stays the same. ' I want to edit the link of "contact our hotline" as well as change the text from "24/24" to "24/7". --- I have another problem. None of the editors work properly. Not HTML, not "Add image" or anything. This is not only for one block, but for all of them. I don't know what to do for either. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 23, 2012 Share Posted January 23, 2012 Hi Dubsteping, What theme are you using? Could you please post your URL? And what PrestaShop version are you running currently? As for your second question, per the rules of the PrestaShop forum, please post it as a separate thread in order to get assistance. -Mike Link to comment Share on other sites More sharing options...
Dubsteping Posted January 23, 2012 Author Share Posted January 23, 2012 Hi Dubsteping, What theme are you using? Could you please post your URL? And what PrestaShop version are you running currently? As for your second question, per the rules of the PrestaShop forum, please post it as a separate thread in order to get assistance. -Mike Thank you for replying Mike. The theme I am using currently is: http://addons.prestashop.com/en/neutral/3337-prestashop-template-15.html The link to my website is: www.cougarsdeal.com Current Prestashop version: PrestaShop™ 1.4.6.2 -- Also I'll make a new thread for it. I thought it'll be better to put in one place as it saves server space.However, I'll make a new thread about it. Thank you. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 23, 2012 Share Posted January 23, 2012 In your Back Office, can you please go to Preferences > Performance, turn on Force Compile and turn off Caching, and then clear everything EXCEPT index.php via FTP under tools/smarty/compile and tools/smarty/cache? If you've already made that edit, my guess is that your site is still storing a cached version of the page, so this will clear it out and make sure we're seeing the very latest version of your page. Please let me know if that works for you. -Mike Link to comment Share on other sites More sharing options...
Dubsteping Posted January 23, 2012 Author Share Posted January 23, 2012 In your Back Office, can you please go to Preferences > Performance, turn on Force Compile and turn off Caching, and then clear everything EXCEPT index.php via FTP under tools/smarty/compile and tools/smarty/cache? If you've already made that edit, my guess is that your site is still storing a cached version of the page, so this will clear it out and make sure we're seeing the very latest version of your page. Please let me know if that works for you. -Mike Thank you it works now Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 23, 2012 Share Posted January 23, 2012 Great, I'm glad I could help! I'll go ahead and mark this thread as solved for you. -Mike Link to comment Share on other sites More sharing options...
spencer sanitisers Posted December 30, 2012 Share Posted December 30, 2012 I am using 1.5.2.0 but the menus have changed. I need to remove the hotline block, although being able to change it owuld be good, but how do I access it please? Thanks, Martin Link to comment Share on other sites More sharing options...
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