superbikecoach Posted September 4, 2011 Share Posted September 4, 2011 hey guys, thx for supporting me in advance: i am moving the shop to a other web hoster/server. can somebody help with a step by step instruction which guaranties not to lose all the work of configurations and settings. thx again Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 6, 2011 Share Posted September 6, 2011 Hi superbikecoach, A member of the community gave a good rundown of the process here. Please let me know if this works for you. -Mike Link to comment Share on other sites More sharing options...
superbikecoach Posted September 7, 2011 Author Share Posted September 7, 2011 thx mike. i give it a try and come back to ya Link to comment Share on other sites More sharing options...
superbikecoach Posted September 10, 2011 Author Share Posted September 10, 2011 mike sorry, but i can't figure it out. i have the files on the new server via ftp now. can you help me trough here? Link to comment Share on other sites More sharing options...
Troy Posted September 10, 2011 Share Posted September 10, 2011 You can check whether your new webhosting company can do the transfer for you. I use Hostgator and they did it for me for free. Link to comment Share on other sites More sharing options...
superbikecoach Posted September 13, 2011 Author Share Posted September 13, 2011 i also have huge problems to import the mysql stuff. i can export it, but if i try to import it i get this #1044 - Access denied for user 'pvlrtyjh'@'localhost' to database 'DB870981' please advice Link to comment Share on other sites More sharing options...
superbikecoach Posted September 16, 2011 Author Share Posted September 16, 2011 can somebody help me with that? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 16, 2011 Share Posted September 16, 2011 Hi superbikecoach, Did you make sure to create the same user in both the old database and the new database? You'll need to have the same user on both in order to properly import those files? -Mike Link to comment Share on other sites More sharing options...
superbikecoach Posted September 18, 2011 Author Share Posted September 18, 2011 thx. i am not sure, and i have no idea how to change. please advice step by step Link to comment Share on other sites More sharing options...
superbikecoach Posted September 18, 2011 Author Share Posted September 18, 2011 ok, the new web hoster restored the database. now, how can i get back in to the admin/back office? Link to comment Share on other sites More sharing options...
theme_designer Posted September 19, 2011 Share Posted September 19, 2011 Edit your setting.inc.php file Link to comment Share on other sites More sharing options...
superbikecoach Posted September 19, 2011 Author Share Posted September 19, 2011 thx i actually did what you said in a other thread: 1. Copying all files inside your web account through FTP 2. Copying your local PrestaShop database's data to your online database 3. Editing your setting.inc.php file You seem to have completed the steps 1. & 2. successfully. So only the last step is an obstacle to your online shop. 1. Inside the /config/setting.inc.php file you should change your PS_BASE_URI to "/" because you uploaded the PrestaShop files on the root of your web space (it is not anymore located in the folder "shop" which was on your local machine) 2. DB_NAME should be yuda01_myshop 3. DB_USER should be admin 4. Finally DB_PASSWD should be admin01 that looks like that now: <?php define('_DB_SERVER_', 'ns1.webhostingpad.com'); define('_DB_TYPE_', 'MySQL'); define('_DB_NAME_', 'pvlrtyjh_DB870981'); define('_DB_USER_', 'admin'); define('_DB_PASSWD_', 'admin01'); define('_DB_PREFIX_', 'ps_'); define('_MYSQL_ENGINE_', 'InnoDB'); define('__PS_BASE_URI__', '/'); define('_PS_CACHING_SYSTEM_', 'MCached'); define('_PS_CACHE_ENABLED_', '0'); define('_MEDIA_SERVER_1_', ''); define('_MEDIA_SERVER_2_', ''); define('_MEDIA_SERVER_3_', ''); define('_THEME_NAME_', 'prestashop'); ?> is this ok? whats to do next? Link to comment Share on other sites More sharing options...
superbikecoach Posted September 20, 2011 Author Share Posted September 20, 2011 hello folks i really need help on this. the old webspace will shut off in the end of the month. i need to have this run on the new webspace. thx in advance Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 20, 2011 Share Posted September 20, 2011 Hi superbikecoach, Have you already followed all the steps outlined here? -Mike Link to comment Share on other sites More sharing options...
superbikecoach Posted September 20, 2011 Author Share Posted September 20, 2011 basically yes, but i am sure that i missed something. would it be an option for you to have access on my ftp to check? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 21, 2011 Share Posted September 21, 2011 Hi superbikecoach, Before I consider accessing your FTP on my end, I ask that you try two things first: Per Troy's post above, many hosting companies can help do it for you, so you may want to look into this. Additionally, I would ask that you try one more time from scratch to do the transfer based on the directions we've posted to see if maybe following it from the start step by step helps you out. -Mike Link to comment Share on other sites More sharing options...
superbikecoach Posted September 21, 2011 Author Share Posted September 21, 2011 ok, i'll try. thx please stay tuned Link to comment Share on other sites More sharing options...
superbikecoach Posted September 25, 2011 Author Share Posted September 25, 2011 ok, i'll try. thx please stay tuned Hi superbikecoach, Before I consider accessing your FTP on my end, I ask that you try two things first: Per Troy's post above, many hosting companies can help do it for you, so you may want to look into this. Additionally, I would ask that you try one more time from scratch to do the transfer based on the directions we've posted to see if maybe following it from the start step by step helps you out. -Mike mike i tried everything... can't make it work. at least i have the back office run now. i was really hoping you have a look at this mess. I'd appreciate that let me know and tell me what you need. Link to comment Share on other sites More sharing options...
superbikecoach Posted October 3, 2011 Author Share Posted October 3, 2011 everything is working now. SOLVED Link to comment Share on other sites More sharing options...
Mike Kranzler Posted October 3, 2011 Share Posted October 3, 2011 Great, I'm glad you were able to get this working! Is there anything specific you did over the weekend to get this up and running? -Mike Link to comment Share on other sites More sharing options...
superbikecoach Posted October 3, 2011 Author Share Posted October 3, 2011 oh my god, it was so messed up and frustrating that i really don't get it together. i had some great people here helping me on that. thx to everybody! i just have a tiny (hopefully) problem... i installed the presta alternative theme. i didn't like it and changed to the standard theme again. all good so far, only the banner and those links in the header from the alternative theme were left behind. i can't figure out how to get rid of this. may you know Link to comment Share on other sites More sharing options...
Mike Kranzler Posted October 4, 2011 Share Posted October 4, 2011 Hi superbikecoach, Unfortunately, you will have to post this question in a separate thread in order to get help on this issue. I know it may seem a little strange, but we do this to make it easier for other people having this issue to search for their problem and find a solution without it being buried in a thread about something completely different. If you can go ahead and post a new topic, I'll see what we can do. -Mike Link to comment Share on other sites More sharing options...
superbikecoach Posted October 4, 2011 Author Share Posted October 4, 2011 no worries, i get it. that makes sense. so watch out for the new post, ok Link to comment Share on other sites More sharing options...
Mike Kranzler Posted October 4, 2011 Share Posted October 4, 2011 I'll keep an eye out for it! -Mike Link to comment Share on other sites More sharing options...
johnlewisdesign Posted October 7, 2011 Share Posted October 7, 2011 So now you've got your help, care to share your solution back to the community? Seems a good idea to share for anyone thats been following the thread, no? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted October 7, 2011 Share Posted October 7, 2011 So now you've got your help, care to share your solution back to the community? Seems a good idea to share for anyone thats been following the thread, no? superbikecoach, Per the rules of the PrestaShop forums, please post your solution here to help others who may be having this solution. If someone else helped you fix it, please ask them to explain what they did to fix it. -Mike Link to comment Share on other sites More sharing options...
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