MICRORPM Posted August 19, 2011 Share Posted August 19, 2011 I have a new shop using v1.4.4.0 running on a dedicated server. I cannot save any changes (input boxes) in the admin panel. I can enable / disable modules but cannot change any other settings. Example: Enable Shop --> NO --> Save --> Message: Settings update successful --> Enable shop still at YES I have this problem on all options in the Control Panel. This problem started 1 day ago, no changes were made to php files or DB. As a developer, I don't understand how a script can stop working without any physical / code change (server / DB / files)... The shop: www.liteshop.ca Link to comment Share on other sites More sharing options...
shokinro Posted August 20, 2011 Share Posted August 20, 2011 I don't you if you are using PrestaShop Cache or not. It could be some cache issue if you are using cache. If it is, you can fix the problem by switch cache to off temporary. Back office - Preferences - Performances. Maybe something else, but you can have a try. 1 Link to comment Share on other sites More sharing options...
MICRORPM Posted August 20, 2011 Author Share Posted August 20, 2011 I don't you if you are using PrestaShop Cache or not. It could be some cache issue if you are using cache. If it is, you can fix the problem by switch cache to off temporary. Back office - Preferences - Performances. Maybe something else, but you can have a try. I tried that just before posting here but since the admin does not save anything I cannot set it off. I will have to check the .htaccess if I can manually set it off but my guess is the Admin is not cached. 1 Link to comment Share on other sites More sharing options...
shokinro Posted August 20, 2011 Share Posted August 20, 2011 I tried that just before posting here but since the admin does not save anything I cannot set it off. I will have to check the .htaccess if I can manually set it off but my guess is the Admin is not cached Maybe we are talking about different cache. I am n not talking about Smarty Cache. I am talking about data cache. You can try to remove cache manually from following folder if you are using it. /cache/cachefs/ (before delete it, make a copy of the whole folder, for just in case) 3 Link to comment Share on other sites More sharing options...
MICRORPM Posted August 20, 2011 Author Share Posted August 20, 2011 I tried that just before posting here but since the admin does not save anything I cannot set it off. I will have to check the .htaccess if I can manually set it off but my guess is the Admin is not cached Maybe we are talking about different cache. I am n not talking about Smarty Cache. I am talking about data cache. You can try to remove cache manually from following folder if you are using it. /cache/cachefs/ (before delete it, make a copy of the whole folder, for just in case) That did it! I backed up the entire cachefs/ folder, deleted all files inside then I was able to set Force Compile to ON and Cache to NO. Now my settings are saved in Admin. Thanks. Link to comment Share on other sites More sharing options...
shokinro Posted August 20, 2011 Share Posted August 20, 2011 That did it! I backed up the entire cachefs/ folder, deleted all files inside then I was able to set Force Compile to ON and Cache to NO. Now my settings are saved in Admin. Thanks. Good to know it is fixed and thanks for your feedback. If you think your problem is fixed, please mark the thread as SOLVED by adding the word SOLVED to the beginning of your first post tile. 1 Link to comment Share on other sites More sharing options...
harpua216 Posted October 22, 2011 Share Posted October 22, 2011 this solution worked for me as well. it also fixed my paypal issue of invalid security in header. i think it was Error 10002 Link to comment Share on other sites More sharing options...
pause4paws Posted March 1, 2017 Share Posted March 1, 2017 (edited) The solution in this topic does not help me. I put my question in: https://www.prestashop.com/forums/topic/563518-solved-problem-saving-products/page-3 Edited March 1, 2017 by pause4paws (see edit history) Link to comment Share on other sites More sharing options...
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