Gusditz Posted August 5, 2011 Share Posted August 5, 2011 Can somebody tell me if and how you can refund only the shipping cost? Thanks Link to comment Share on other sites More sharing options...
tomerg3 Posted August 5, 2011 Share Posted August 5, 2011 Which payment module are you using? Which version of PS? Link to comment Share on other sites More sharing options...
cheeseplant Posted July 28, 2012 Share Posted July 28, 2012 Is there an answer to this question. We have clients who have items delivered but they can also collect them from our office. If customer orders products and then pays for shipping but then changes their mind and wishes to collect, how can I refund just the shipping? Link to comment Share on other sites More sharing options...
Dh42 Posted July 28, 2012 Share Posted July 28, 2012 It is dependent on your prestashop version and what payment module you are using, that is why tomerg3 ask what version and payment module you are using. Link to comment Share on other sites More sharing options...
bullywug Posted October 20, 2012 Share Posted October 20, 2012 Hi guys, I have the same problem. It hasn't come up yet but I know it will as soon as a customer wants a refund. I know I can go to PayPal and institute the refund, in fact as far as I'm aware this is the only way to do it. The problem is that I have no way to reflect a refund on shipping in the back office. I would be happy to pay for a module to do this if the price is reasonable but of course, if there's a solution that's even better. Currently running Prestashop 1.5 and the built in PayPal payment module. 1 Link to comment Share on other sites More sharing options...
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