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Shipping Estimation in V1.4+ and it's shortcomings Vs Shipping Estimate 1.1


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Hi,

This post is mainly to air some frustration about the new shipping estimation included with V1.4+

I have previously used the Shipping Estimate 1.1 by 'Aaron @ Geocachestore' in my prestashop V1.3+ websites with good success. So long as your countries, Zones & states are set up correctly it works very well.

I was exited to see Shipping Estimation included with V1.4.3 and was looking forward to getting it set up. However, my excitement soon changed to frustration when trying to get it to work. I went over and over my countries, zones & states and my weight ranges thinking I must have made an error somewhere. I spent hours on it. Although the functionality was there I couldn't get the shipping price to show anything other than 'Free' regardless of state selected.

What a pity because the module has a very nice look to it with my prestashop_alt theme.

Out of my despair I decided to try and install the Shipping Estimate 1.1 to see if it would install properly on prestashop 1.4.3. Within minutes I had it working. With a very minor adjustment to the CSS on the Cart page it looks good too.

I proceeded to install the shipping estimate2 1.1 for the product page. It also installed flawlessly and worked straight off.

Given how this worked flawlessly it demonstrates that all my states & zones are set up correctly. I therefore conclude that the version included with prestashop 1.4+ must be bugged.

Now I have got that off my chest I feel so much better :-)

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  • 2 weeks later...
I am wondering if this module is doing anything at all!? It's installed, but I can't see that it's doing anything!

Where did you get the other module you're talking about, I am interested in a solution that actually works too!

Thanks in advance!


Hi,

You can find the modules here.
http://www.prestashop.com/forums/viewthread/22423/third_party_modules/module_display_shipping_feescarriers_prior_to_checkout__ajax

There are two, one for the cart and another for the product page.

You will need to read through the topic as the shipping estimator for the product page is attached in a later post. Can't remember which one but both are there.

Good luck.
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I have the same issue with shipping estimator, it shows only the lower carrier price no matter weight and country selected, if you have a free shipping set, it shows always free shipping. Maybe we should report a bug.

If you don't even see the module installed be sure you are not logged in at front office, you have standard checkout and you are not in localhost (localhost problem only affects version 1.4.25)

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Hi Dave,

bah, don´t sweat it, if anything, what you did was to look helpful - which is much appreciated! :)

I found the second module in the thread and I think I am going to give it a shot.

Still, I think what PS still lacks to take it a step closer to being the best store software out there is a country selection feature, or at least a drop-down list for the cart block. I am sure there are many international stores out there who sell all over the globe, and that would be really helpful in maximizing sales.

Have a great day! And thank you again for your help!

Dan

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It's unbelievable they actually released such a "broken" internal module...

The "total shipping" item shows numbers that doesn't make sense if the estimator is not installed. If it's installed, it doesn't work. I created some zones, created states, linked the states to the zones, configured the prices for each zone, and the thing simply doesn't work. This is so "unprofessional"... Such an important module...

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It's unbelievable they actually released such a "broken" internal module...

The "total shipping" item shows numbers that doesn't make sense if the estimator is not installed. If it's installed, it doesn't work. I created some zones, created states, linked the states to the zones, configured the prices for each zone, and the thing simply doesn't work. This is so "unprofessional"... Such an important module...

 

I agree with you to a certain extent.

 

However, in the majority of cases the modules work fine and it is 'our' lack of understanding that that is at fault.

 

The prestashop developers should put more emphasis on documentation to explain how these modules 'should' work rather than let so many users spend so many hours battling to figure it out. This often results in a misunderstanding of the workings of the module, and a forum full of repetitive 'help' threads on 'How do I do this'.

 

So come on devs, you are doing outstanding work continuing to develop prestashop but how about providing some better documentation, we are not mind readers and what may seem to be so straight forward to you often makes no sense at all to many users.

 

No version is complete and ready for release unless it is accompanied by full documentation.

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Sorry, but I disagree. Who in the world ships to any location at the same cost?

 

The estimator doesn't take into account the location, it simply gets the price of the first zone (possibly the first in db) for that carrier. So why in the hell there's options to choose the country and state, if that makes no difference at all? Even if it retrieved the prices according to the zones, the zipcode box would still be useless.

 

I set up a prestashop for testing and I would like to have different news, but It's not quite ready for me yet.

 

Things may be broken in the back-end, and not-so-used things may also be broken, i don't care about having to fix things by hand and i can live with broken things in backend, but we're talking about a widely-used feature for clients. I don't want my clients to experience malfunction in my site. The feature is so commom that pretty much every other ecommerce platform has it built-in and enabled by default.

 

My first impression was somewhat bad. I know prestashop doesn't have a huge company behind it, but this for itself is already a point against it, because as long as its opensource, people tends to use the solutions that has well-known companies behind. So they should work to compensate that. If the others are better, more tested, has more users, has big companies working and investing on it, why would one use another solution that has some serious and basic flaws?

 

Just take a look at the other ecommerce softwares, mainly the growing smaller ones, a commom feature that they has built-in is a shipping estimator, and a working one. Some had a working shipping estimator even before a cart system, and prestashop is old and has 100.000 shops and no working shipping estimator? Also, prestashop is proud of the built-in "features" but those features are very basic, and if you want something special you have either to figure-out how to program for yourself, or pay for that. There's a huge extension market for prestashop, this is something bad, because i can be wrong but this will make the developers think twice before developing a feature built-in that has a commercial competitor. In terms of extensions, development and "fair" commercialization, OpenCart is much better. The most expensive modules costs US$:100.00, the development is very cheap and straight-forward because it's very easy to develop for it. So you can charge low prices also. You make money selling large amounts of cheap things, not little amounts of expensive things. And popularity is the most important thing for an opensource ecommerce platform.

 

Prestashop itself is free, but you end up paying sometimes US$:1,000.00 in modules. If i would have to pay that, I'd rather pay for the core developers, instead of module developers.

 

Not to tell that there's a LOT of reports on this issue, all of them closed without solving or checking the problem.

 

Also, something that is irritating in prestashop is the changelog. On others, i can clearly see if an update has a security fix, or if i can avoid updating my store if the fixes doesn't affect me, because obviously, any security fix makes an update essential. But on prestashop there's no way to know that, are they assuming that the developers should update all their shops as long as an update is released? I'm sorry but most mass-developers will just stick with the latest secure and functional version. And that's why on the competition you can clearly decide if you should update your stores by quickly looking at changelogs. If everything is working, and there's no security flaws, why should one update the store platform? To waste time?

 

I don't mean to be rude, etc.. I just think prestashop is going the wrong way maybe. I'm fully supportive to this kind of project and I really want them to become better. One solid step at time.

 

Thank you.

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