babyewok Posted June 29, 2011 Share Posted June 29, 2011 I have Prestashop v.1.4.3 and when I go to enable SSL, I click on "Please click here to use HTTPS protocol before enabling SSL", and the radio button that usually appears to enable SSL does not appear, even though I am accessing the page via https - what is the problem? This wasn't an issue with v. 1.4.2 Link to comment Share on other sites More sharing options...
babyewok Posted June 30, 2011 Author Share Posted June 30, 2011 Please help! I need to go live with my site today and this is the only thing holding me back! Maybe as a stop gap someone could tell me where I can change the setting in the code. I have looked in the usual settings file and the enable SSL info doesn't seem to be controlled from there Link to comment Share on other sites More sharing options...
babyewok Posted June 30, 2011 Author Share Posted June 30, 2011 OK, well I found where to enable SSL in the databse, but now I have it enabled the site hangs whenever it tries to redirect to the https. If I put in the domain with https, it opens fine, so it is not an issue with the SSL itself. What is making Prestashop hang like this? Do I need to change something else as well as changing PS_SSL_ENABLED in ps_configuration table to 1? Or is this issue what is causing me problems with enabling SSL in the first place? Link to comment Share on other sites More sharing options...
babyewok Posted July 1, 2011 Author Share Posted July 1, 2011 Finally figured out the host needs $_SERVER[‘SSL’]) instead of $_SERVER[‘HTTPS’]) on the admin file tab! Link to comment Share on other sites More sharing options...
gingic Posted July 15, 2011 Share Posted July 15, 2011 I have exactly the same problem! 2 weeks ago I have tested my payments with Paypal Sandbox. Now each time I try to make a payement through Paypal Express I get the message: Not logged (even if I already set up Enable guest checkout as ON)When I look into BO > Preferences at the SSL I have: Please click here to use HTTPS protocol before enabling SSL.I urgently need to set up to sail the shop but I can't. Is this a hosting setting changed? I mention I have been able to process 2 weeks ago. Link to comment Share on other sites More sharing options...
gingic Posted July 15, 2011 Share Posted July 15, 2011 when I wantplace the order via Paypal I get the message Not logged but when I replace https instead http in the browser address bar I get the message: SSL received a record that exceeded the maximum permissible length.What could be the reason? Link to comment Share on other sites More sharing options...
OllieBarnett Posted November 22, 2011 Share Posted November 22, 2011 Hi! Ive been having this problem for days (SSL enable issue), Ive tried everything Ive read but am still having the same problem. Can you give a Dummies Guide to exactly what you did and what files you modified? Im sure Ive tried everything but maybe Im missing something? This is driving me crazy!! Thanks! Link to comment Share on other sites More sharing options...
akingston Posted November 5, 2012 Share Posted November 5, 2012 Can anybody explain what exactly is meant by the "Admin file tab"? Link to comment Share on other sites More sharing options...
chordz Posted January 8, 2013 Share Posted January 8, 2013 i am having the same issue regarding this.. I changed the ssl settings from the database. i am having a strange issue (for which i will be creating a new thread as well) , the issue is that when the ssl is disabled. i can access the order page (after clicking on checkout). It shows be everything in the cart and works perfectly . Even if i manually run the url with HTTPs link . it works without any SSL issue. But when i enable it from Back Office or Database .. it gives me this issue : Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects. 1 Link to comment Share on other sites More sharing options...
FranksBank Posted June 27, 2013 Share Posted June 27, 2013 (edited) Finally figured out the host needs $_SERVER[‘SSL’]) instead of $_SERVER[‘HTTPS’]) on the admin file tab! VERY grateful for some clarification on this. Where is the 'admin file tab'? Is this something a hosting company has to do or is it something within Prestashop or the database? EDIT:- Ok so I've run a search through Dreamweaver and found all the $_SERVER['HTTPS'] references. Which one needs changing to ['SSL'] or do they ALL need changing? Image attached shows (if I've done the attachement right!) the DW search results. Thanks for any help offered. Edited June 27, 2013 by FranksBank (see edit history) 1 Link to comment Share on other sites More sharing options...
yenibosnaweb Posted January 24, 2015 Share Posted January 24, 2015 (edited) I have same problem but I dont know the solution. Does anyone know how to fix this problem. ERR_TOO_MANY_REDIRECTS error is taken when I change settings yellow bell is seen on the lock. Please help Edited January 24, 2015 by altinhus (see edit history) Link to comment Share on other sites More sharing options...
akingston Posted January 26, 2015 Share Posted January 26, 2015 Hi altinhus - I sent you a PM with details of the person who helped me with SSL issues I asked his permission to send this by PM to you. NOTE: Anyone else looking for this, please note I don't monitor these forums or the email notifications often so it was by chance I saw this. If you are looking for the details however, hopefully altinhus will help you if I can't... Link to comment Share on other sites More sharing options...
trevorgilligan Posted July 2, 2015 Share Posted July 2, 2015 i get technical error unable to send login informations. where is the admin file tab? thank you Link to comment Share on other sites More sharing options...
Bindersarts Posted December 2, 2016 Share Posted December 2, 2016 I am having this same issue. For some reason I get a SSL_BAD_SEC_ERROR. Basically stating that My SSL is not for my site but for my hosting company. ALso When exception is made I get only a black screen. WHat may be the issue? I have looked at all the posts above but am not finding the solutions helpful. Link to comment Share on other sites More sharing options...
JakeGreeziak Posted August 15, 2018 Share Posted August 15, 2018 This company's means of making money is very clear. Provide no support to the community and when they panic because their site isn't working, offer a paid support plan. I'll be switching within the week. Link to comment Share on other sites More sharing options...
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