Layton Posted May 2, 2023 Share Posted May 2, 2023 Hi everyone, I am using prestashop 1.7.5. Today I purchased and downloaded a new theme. I now want to apply it but cannot. For some reason when I scroll down to "select a theme" I can see my new theme uploaded (v1_electron), but you cannot click on it or do anything with it...(see screenshot attached). Am I missing something really obvious? I don't understand why it is this way, as in online tutorials people were able to change it through here. Many thanks Link to comment Share on other sites More sharing options...
ComGrafPL Posted May 2, 2023 Share Posted May 2, 2023 Upload any other free theme and see if it caused by theme or its presta related. Check on other browser as well ( private window ). 2 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted May 2, 2023 Share Posted May 2, 2023 4 hours ago, Layton said: Hi everyone, I am using prestashop 1.7.5. Today I purchased and downloaded a new theme. I now want to apply it but cannot. For some reason when I scroll down to "select a theme" I can see my new theme uploaded (v1_electron), but you cannot click on it or do anything with it...(see screenshot attached). Am I missing something really obvious? I don't understand why it is this way, as in online tutorials people were able to change it through here. Many thanks if you purchased, then it's best to contact the developer of the theme for support, yes? I don't recommend as suggested uploading a free theme, I don't recommend loading anything free to be honest, who knows what vulnerabilities are out there. only from addons or maybe a theme forrest... 1 Link to comment Share on other sites More sharing options...
bera_ramazan Posted May 3, 2023 Share Posted May 3, 2023 Hello, while on this page, do ctrl+f5 and there will be an improvement. If not, does a button appear when you hover over the box? 1 Link to comment Share on other sites More sharing options...
Layton Posted May 3, 2023 Author Share Posted May 3, 2023 16 hours ago, ComGrafPL said: Upload any other free theme and see if it caused by theme or its presta related. Check on other browser as well ( private window ). Many thanks for your reply. I tried using a private browser and that sorted this specific issue. I have now come across another problem though, which I will contact the developer about. Best wishes. Link to comment Share on other sites More sharing options...
Layton Posted May 3, 2023 Author Share Posted May 3, 2023 2 hours ago, bera_ramazan said: Hello, while on this page, do ctrl+f5 and there will be an improvement. If not, does a button appear when you hover over the box? Many thanks for your reply. I tried using a private browser and that sorted this specific issue. I have now come across another problem though, which I will contact the developer about. Best wishes. 1 Link to comment Share on other sites More sharing options...
Layton Posted May 3, 2023 Author Share Posted May 3, 2023 13 hours ago, PrestaHeroes USA said: if you purchased, then it's best to contact the developer of the theme for support, yes? I don't recommend as suggested uploading a free theme, I don't recommend loading anything free to be honest, who knows what vulnerabilities are out there. only from addons or maybe a theme forrest... Many thanks for your reply. I tried using a private browser and that sorted this specific issue. I have now come across another problem though, which I will contact the developer about. Best wishes. 1 Link to comment Share on other sites More sharing options...
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