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Cannot add a new image to a CMS page or size guide chart


Wolfax23

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Hello!

I recently changed the website server and a problem appeared afterwards.

I'm using Prestashop version 1.16.1.15 and when I want to add a new picture/video to the cms page, I get the "error 404". This also happens when I want to add a size guide chart to the products, basicly anything that requires accessing the files through files manager.

I attached the screenshots with the errors too.

I need this urgently, please help.

ScreenShot_20211126094554.jpeg

ScreenShot_20211126094607.jpeg

ScreenShot_20211126094653.jpeg

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Hello, Wolfax23 please check the google console. any kind of error occurs or not. Also check the upload file which called by the PrestaShop file manager. is exits in the folder. 

Better you can consult with any agency or developer from the community who can help you by investigate decidedly with some charge :)

 

Thank you

 

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