www.TopToners.com Posted June 3, 2021 Share Posted June 3, 2021 Hi there, I have recently changed the php admin password and edited the file it is stored in. This worked the second time (editing error first time, so reverted to the original file and edited again from a copy) but now unfortunately I cannot access the Admin Dashboard of the site. I have tried the following links: https://www.toptoners.com/admin345nr1tabhttps://www.toptoners.com/admin345nr1tab/https://www.toptoners.com/admin345nr1tab/index.phphttps://www.toptoners.com/admin345nr1tab/index.php/sell/catalog/products?_token=lSpttCXaYv2SNep5B8zcNHaDIqUjuaNFGpUtzVspTyg&fbclid=IwAR3VyL-6UmSZSqJAUlnzsgDPf5TDTQdP7nRhHbmg7gO01qHRvDPdRQlL-Qw I did accidentally rename the Admin folder (/htdocs/admin345nr1tab to /htdocs/admin) by removing the numbers and letters after Admin, but renamed it back again. I have emptied cache in Chrome and tried access via IE. Any suggestions on what the admin link should be? Thank you, Mark www.toptoners.com Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted June 3, 2021 Share Posted June 3, 2021 Mark, connect via ftp or use hosting file view to see what ther name of your admin is. then open incognito to access Link to comment Share on other sites More sharing options...
Zohaib-fk Posted June 3, 2021 Share Posted June 3, 2021 Below how to video on topic PrestaShop How To Change Admin Folder Name I hope it will help Link to comment Share on other sites More sharing options...
www.TopToners.com Posted June 4, 2021 Author Share Posted June 4, 2021 (edited) 18 hours ago, El Patron said: then open incognito to access Thank you. The folder is admin345nr1tab. Opening in incognito doesn't work either. This is the folder: /htdocs/admin345nr1tab Mark. Edited June 4, 2021 by www.TopToners.com (see edit history) Link to comment Share on other sites More sharing options...
www.TopToners.com Posted June 4, 2021 Author Share Posted June 4, 2021 18 hours ago, Zohaib-fk said: Below how to video on topic PrestaShop How To Change Admin Folder Name I hope it will help Hi there, Thank you for posting the video. I have renamed the file via FileZilla, but it does not work. Do I have to change the file name somewhere else as well? Best regards, Mark www.TopToners.com Link to comment Share on other sites More sharing options...
ComGrafPL Posted June 4, 2021 Share Posted June 4, 2021 Hosting admin panel and check access link from there? What's the new folder name? Link to comment Share on other sites More sharing options...
www.TopToners.com Posted June 4, 2021 Author Share Posted June 4, 2021 1 minute ago, ComGrafPL said: Hosting admin panel and check access link from there? What's the new folder name? Hi there, It is admin345nr1tab Best regards, Mark www.TopToners.com Link to comment Share on other sites More sharing options...
Zohaib-fk Posted June 4, 2021 Share Posted June 4, 2021 Hi, Please turn on error reporting on web hosting from PHP Manager or similar tool. It will help to show error message instead blank page. Link to comment Share on other sites More sharing options...
ComGrafPL Posted June 4, 2021 Share Posted June 4, 2021 You could change PHP version ( lower ir ) and retry it. Link to comment Share on other sites More sharing options...
www.TopToners.com Posted June 4, 2021 Author Share Posted June 4, 2021 9 minutes ago, Zohaib-fk said: Hi, Please turn on error reporting on web hosting from PHP Manager or similar tool. It will help to show error message instead blank page. I'm afraid that this is not possible to do, sorry. Best regards, Mark www.TopToners.com Link to comment Share on other sites More sharing options...
ComGrafPL Posted June 4, 2021 Share Posted June 4, 2021 Well all i can think right now is contact to hosting either regenerate the “.htaccess” file as you did some changes. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted June 4, 2021 Share Posted June 4, 2021 just post in job offers so someone can get this fixed, this is beyond your technical level. you can enable debug mode, google it...you do not have to have admin access to do so.... hire someone, you are going to need someone to help with other little difficultes. shopify is a lot easier, you should consider a self hosted solution as PS is not for 'everyone'. Link to comment Share on other sites More sharing options...
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