Eric V. Posted July 13, 2014 Share Posted July 13, 2014 Hi! I have installed the latest version of prestashop 1.6.08 in my hosting. All the process was succesfull, but when I put the url on my browser the only thing I can see is a blank page. I've deleted the \install and rename the \admin and the result is the same. I've repeted the installation 4 times, all of them with all the process OK and always the same result, page blank. Does anybody have any idea about this error ? I find the code _ps_mode_dev and ps_debug_profiling and now I can see the error message on my brower when I try to enter to the web or to the backoffice Fatal error: Uncaught exception 'SmartyException' with message 'Unable to load template file '\\WAGNER\WWWROOTNOM$\4501a9f4a.hostnd\htdocs\www/themes/default-bootstrap/modules/homeslider/header.tpl'' in \\WAGNER\WWWROOTNOM$\4501a9f4a.hostnd\htdocs\www\tools\smarty\sysplugins\smarty_internal_templatebase.php:127 Stack trace: #0 \\WAGNER\WWWROOTNOM$\4501a9f4a.hostnd\htdocs\www\classes\module\Module.php(2020): Smarty_Internal_TemplateBase->fetch() #1 \\WAGNER\WWWROOTNOM$\4501a9f4a.hostnd\htdocs\www\modules\homeslider\homeslider.php(477): ModuleCore->display('\\WAGNER\WWWROO...', 'header.tpl') #2 \\WAGNER\WWWROOTNOM$\4501a9f4a.hostnd\htdocs\www\classes\Hook.php(507): HomeSlider->hookdisplayHeader(Array) #3 \\WAGNER\WWWROOTNOM$\4501a9f4a.hostnd\htdocs\www\classes\controller\FrontController.php(447): HookCore::exec('displayHeader') #4 \\WAGNER\WWWROOTNOM$\4501a9f4a.hostnd\htdocs\www\controllers\front\IndexController.php(37): FrontControllerCore->initContent() #5 \\WAGNER\WWWROOTNOM$\4501a9f4a.hostnd\htdocs\www\classes\controlle in \\WAGNER\WWWROOTNOM$\4501a9f4a.hostnd\htdocs\www\tools\smarty\sysplugins\smarty_internal_templatebase.php on line 127 PLEASE HELP!!! Link to comment Share on other sites More sharing options...
theduckface Posted July 13, 2014 Share Posted July 13, 2014 (edited) you need to set the memorysize for PHP up to 128MB or 256MB. had the same problem Edited July 13, 2014 by theduckface (see edit history) Link to comment Share on other sites More sharing options...
Eric V. Posted July 13, 2014 Author Share Posted July 13, 2014 you need to set the memorysize for PHP up to 128MB or 256MB. had the same problem And how I do it? Thanks for the answer! Link to comment Share on other sites More sharing options...
theduckface Posted July 13, 2014 Share Posted July 13, 2014 Talk to your Hoster 1 Link to comment Share on other sites More sharing options...
NemoPS Posted July 14, 2014 Share Posted July 14, 2014 You can ask your hosting company to increase it, or, if you have a php.ini file in your root already, add memory_limit = 256M to it (or change the current one). But notice there is a limit on shared hosting! Link to comment Share on other sites More sharing options...
Eric V. Posted July 18, 2014 Author Share Posted July 18, 2014 Issue fixed!I made the prestashop installation on a windows server, I changed it to a Linux server and the installation was succesfull !!!Thanks you for your suggestions Link to comment Share on other sites More sharing options...
Little Black Market Posted December 8, 2014 Share Posted December 8, 2014 This did not work for me... Very frustrated, i have spend about 2 weeks on this already. at first it didn't like my password 1045 error, now straight up blank screen. please help. thanks warwick Link to comment Share on other sites More sharing options...
NemoPS Posted December 9, 2014 Share Posted December 9, 2014 see my signature for blank pages Link to comment Share on other sites More sharing options...
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