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202ecommerce

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202ecommerce last won the day on August 29

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About 202ecommerce

  • Birthday 11/08/2010

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    Paris
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  1. Hi! I'm Daria, technical support manager of Paypal Official module. Thank you for the interest in our module! The release of the new version compatible with PS 9 is scheduled for September. If you have any further questions, I invite you to contact our support directly. Have a nice day! Daria 202-ecommerce
  2. 1) In the meantime, the credit card option in back office is available for merchants from Germany, Mexico and Brazil. But you always can choose the credit card payment directly in Paypal pop-up during checkout. 2) The module doesn't impact the initial Paypal fees. Regards, Daria support 202-ecommerce
  3. Hi lorenxo! Have you tried to contact Prestashop support team with your issue? You can do it via this link: https://addons.prestashop.com/en/contact-us?id_product=46347 If the issue remains, I kindly invite you to try the Paypal Official module which also have express checkout button. If anything, we will be glad to help you. Regards, Daria support 202-ecommerce
  4. Hello, I am Daria, technical support manager for PrestaShop module Paypal. One Page Checkout modules that display the purchase tunnel in a single page may cause incompatibilities with the Paypal module as well as PS checkout module. In most cases, these modules redefine a part of the checkout tunnel, making it inoperative to update payment amounts following the carrier selection. However, this operation is essential for Paypal to receive the correct order amount. It also happens that these modules cause Javascript errors that hide or make payment impossible. This problem is not a malfunction of the module, but a customization of the purchase tunnel. I suggest you to contact Prestashop support team for a possible override or the developer of the OPC module for compatibility modification. I also invite you to try our Paypal module, for which we can provide an OPC compatibility override https://addons.prestashop.com/en/payment-card-wallet/1748-paypal-official.html Regards, Daria - Support 202 e-commerce
  5. Hi! I kindly inform you that you've written to the thread dedicated to Prestashop Partners modules. However, Prestashop Checkout is a native Prestashop module and is not connected to our Paypal Official module. Therefore, I invite you to contact PS support team directly with your question. Best regards, Support 202-ecommerce
  6. Hi! If you encounter any issues with the module I invite you to write our support team detailing your request. https://addons.prestashop.com/en/contact-us?id_product=1748 Please note that initially this post was concerning version 5.6.7. of the module which now is considered outdated. Sometimes, all that is needed is a simple upgrade. Otherwise, please, contact us and we will be glad to help you. Regards, Daria 202-ecommerce
  7. I'm glad I could help you. Please don't hesitate to write us if have any other questions or suggestions. Have a good day! Regards, Daria 202-ecommerce
  8. 202-ecommenrce don't manage Stripe module. Our module offers you payment with Paypal account and your credit card (you can configure these options in back office), as well as Pay Later option.
  9. Hi! My name is Daria, support manager in 202-ecommerce. Your conclusion is absolutely correct You are not the first Paypal module user who wrote us with the same question. To make it clear, the Paypal official module is always up-to-date, safe and secured, free to download and has many features to make the payment process faster and easier. Also, the module doesn't take any additional fees, only helps to make the payment and pass the money from customer to seller in the shortest time possible. If you have any other questions, do not hesitate to write our support team, we'll be glad to navigate you. Regards, Daria 202-ecommerce
  10. Hi! Could you please specify me the steps you did before the error appeared? I may suppose that the city in your Paypal address wasn't specified, which caused this. Regards, Daria 202-ecommenrce
  11. Hi! I see, thank you for information. In this case I invite you to create a support ticket for us, so the developer could check the issue deeper: https://addons.prestashop.com/en/contact-us?id_product=1748 Or if you already have a ticket, please send me its ID, so we can continue there. Regards, Daria - support 202 e-commerce
  12. Hi! I am Daria, technical support manager for PrestaShop module Paypal and I'm glad to help you. Usually, the 403 error in Paypal module indicates that the issue doesn't come from the module but the account itself. It is recommended to contact Paypal team and ask them if your account is restricted or lack specific permissions. Also, please make sure that you connect your business account and not the personal one. Regards, Daria - support 202 e-commerce
  13. Hello, Matej! Our support team have received your ticket with the same request and ha sent you an answer with possible solution to the mentioned issue. I'll double it here as well: https://desk.202-ecommerce.com/portal/en/kb/articles/the-module-shows-php-curl-warning-message Please precise me, if the issue is still present? If so, I invite you to continue in our support ticket. Regards, Daria - 202 ecommerce
  14. Hi! I see that you encounter an issue with Prestashop Checkout module, however I would like to kindly notice that you've written to the topic of Paypal module. These two are not the same, Paypal is supported by 202-ecommerce and PS Checkout being a native module is supported accordingly by PS technical team. Thus, I invite you to write them directly and explain your issue. Regards, Daria - support 202 e-commerce
  15. Hello, I am Daria, technical support manager for PrestaShop module Custom Fields and I'm glad to help you. I invite you to create a support ticket for us via this link, indicating all the details (full PS and module versions, steps to reproduce the behavior, if you use any customized theme or one-page checkout module et.): https://addons.prestashop.com/en/contact-us?id_product=1748 Kindly note, that we provide support for versions of PS starting from 1.6.1.24 and superior. Regards, Daria - support 202 e-commerce
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