lunelune Posted May 21, 2019 Share Posted May 21, 2019 Hello, I have a very big problem on my website www.rdelune.com 1/ When we click on a product and we go on the product page, when we click on a size, there is the message "An error occurred while processing your request" . 2/ And also the image of the product changes to an other image of another product but we stay on the same page when we just decide to change the size. Could you help me please ? Thank you very much Regards Link to comment Share on other sites More sharing options...
NemoPS Posted May 23, 2019 Share Posted May 23, 2019 Can you share the site's url? What version are you using? Link to comment Share on other sites More sharing options...
JBW Posted May 24, 2019 Share Posted May 24, 2019 He mentioned the website e.g. https://rdelune.com/fr/e-shop/56-358-capella.htm I don't get any error but when changing size nothing happens in the shop - nothing in JS console. Link to comment Share on other sites More sharing options...
lunelune Posted May 25, 2019 Author Share Posted May 25, 2019 Hello Thank you very much for your messages Now i have big problems : 1. the customers can not pay because there is not anymore an option to pay when there are in the cart 2. I put 0 in stock, but the customer can add to the cart the product but they are not in stock Could you help me please ? I have seen that i have loose many orders since i have these problems Regards Link to comment Share on other sites More sharing options...
lunelune Posted May 26, 2019 Author Share Posted May 26, 2019 Hello I have resolved the issue of paiement but i have the problem for the stocks Could you help me please ? Version 1 7 5 2 Regards Link to comment Share on other sites More sharing options...
JBW Posted June 3, 2019 Share Posted June 3, 2019 Check your settings here: And on the products: Link to comment Share on other sites More sharing options...
mankew Posted June 27, 2019 Share Posted June 27, 2019 En 21/5/2019 a las 4:28 PM, lunelune dijo: Hello, I have a very big problem on my website www.rdelune.com 1/ When we click on a product and we go on the product page, when we click on a size, there is the message "An error occurred while processing your request" . 2/ And also the image of the product changes to an other image of another product but we stay on the same page when we just decide to change the size. Could you help me please ? Thank you very much Regards Hello, I have the same problem you mention, both number 1 and number 2. Have you found a solution? I would appreciate it if you would help me. Thank you very much Link to comment Share on other sites More sharing options...
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