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Product Reference Code / Adding to cart


VexoWeb

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Hi everyone,

today I discovered a strange behaviour with some of our products, those which have a long product reference code can't permit the user to add them in the cart, the others works as planned.

 

Any hint?

 

Thx to all in advance

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13 minutes ago, VexoWeb said:

this is our store:

https://vexo.it/camicia/5404-tommy-hilfiger-jeans-tjm-stripe-camp-shirt-camicia-uomo-dm0dm06009-399-dynasty-green-multi.html

try to change the attribute size, like M or L and you'll see that the add to cart button will be disabled 

 

The button is disabled for all the attributes. I doubt the error is related with a long reference. If you set a smaller one, it appears correctly?

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Sorry to waist your time guys seems an error belonging to our stock management software 

 

Edit:

    Not it's something related to prestashop. We changed the reference code just for a product from Tommy... to THJ and now works correctly...

Edited by VexoWeb (see edit history)
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