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Dashboard extremely slow

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I am getting an extremely long delay on the Dashboard page only.

If I don't increase hosting time-out params to 5 minutes, the page won't load and I get the following error:
upstream timed out (110: Connection timed out) while reading response header from upstream

After about 3 minutes the Dashboard does eventually come up.
The ajax loaders (spinning things) keep spinning for another minuter or 2 mins after the page is visible.
There is no additional load on the server while the dashboard is loading.

I have 2 installations of Prestashop version 1.7.2.4 and 1.7.4.3 - they both have this slowdown on the Dashboard page ONLY.
Debug mode doesnt indicate anything.

PHP 5.6
VESTA CP

image.thumb.png.7f38144b7b923090560fd341697270e7.png

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Hi

Try

classes/Tools.php(line 3423 or overwrite if you have modified

protected static $is_addons_up = true;

to

protected static $is_addons_up = false;

Saludos

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here is free module to solve, we will advise when PS fixes their hosting issues

 

https://www.prestaheroes.com/en-us/performance-emergency-fix-disable-api-connection-to-prestashop-addons

also you will need to disable or uninstall Merchant Expertise module.  If you cannot reach your back office modules page then rename modules/gamification to modules/_gamification.

 

Edited by El Patron (see edit history)
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Deinstall Gamification, this will give your website a fresh speedy attitude. 

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On 10/22/2018 at 7:30 PM, El Patron said:

here is free module to solve, we will advise when PS fixes their hosting issues

 

https://www.prestaheroes.com/en-us/performance-emergency-fix-disable-api-connection-to-prestashop-addons

also you will need to disable or uninstall Merchant Expertise module.  If you cannot reach your back office modules page then rename modules/gamification to modules/_gamification.

 

Thank you I disabled  Merchant Expertise and my prestashop dashboard is running smoothly again. Thank you

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