BeeJayF Posted August 22, 2018 Share Posted August 22, 2018 (edited) Hello, in my Prestashop 1.7.3.3 all returning customers will see an empty shopping cart even if they put items in it the last time they logged in. I can see those carts as "abandoned" in the cart list. Is this a known problem? Who has any solution or even a hint what or how I can investigate further. Thanks in advance! Edited August 22, 2018 by BeeJayF speeling error (see edit history) Link to comment Share on other sites More sharing options...
shacker Posted August 26, 2018 Share Posted August 26, 2018 try to upgrade to latest prestashop version Link to comment Share on other sites More sharing options...
BeeJayF Posted August 27, 2018 Author Share Posted August 27, 2018 thanks - that was my 1st thought, but currently my provider only offers MySQL 5.6... Any suggestions on how to track down the source of the error? Link to comment Share on other sites More sharing options...
Guest Posted August 27, 2018 Share Posted August 27, 2018 Can you not use the latest Prestashop? It should be compatible. Link to comment Share on other sites More sharing options...
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