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fmc0208

Checkout process not working after complete address step

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When a signed customer fills in the four-steps-checkout-process:

  1. Personal Information
  2. Address
  3. Delivery Option
  4. Payment

 

Then is not possible to move to step 3 after completing well the address and clicking "Continue" button, the page just refresh itself and nothing else happen, no delivery option is shown and no errors neither.

The site has configured 3 carriers (1 Pickup in store which is free and other 2 are not free).

Any ideas?

 

 

 

 

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You mean it works with guests?
Also, what's your exact version? Are you using a custom template?

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I have exactly the same problem, however my checkout doesn't continue to the "address" block, reverting back to the personal details block as if the personal particulas block has been refreshed. 

I've looked everywhere for a solution but this seems few and far between... I am using Prestashop 1.7, latest version.

I'm now going to try Magento out of pure frustration.

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