Omega Posted December 5, 2008 Share Posted December 5, 2008 I am wanting to give free shipping for my goods. I do what I think is right in the back office, but when I do a test order, i get charged shipping. I cant find the module or setting that governs shipping cost. Where is it please. Link to comment Share on other sites More sharing options...
tongfaafaasai Posted December 5, 2008 Share Posted December 5, 2008 have you disabled the Handling charge? Also on the same Handling charge section, make sure you choose appropriate Billing choice i.e. According to total price or According to total weight Link to comment Share on other sites More sharing options...
Omega Posted December 5, 2008 Author Share Posted December 5, 2008 Where do i disable the handling charge?I have the values set to zero Link to comment Share on other sites More sharing options...
Omega Posted December 5, 2008 Author Share Posted December 5, 2008 Sorted. It was something to do with the carrier, but just for future ref, where do i find the tab for payment charges. for some reason it was showing £4.60 for P+P charge, but cant see this figure anywhere Link to comment Share on other sites More sharing options...
tongfaafaasai Posted December 5, 2008 Share Posted December 5, 2008 click on the Shipping tab then you will see Handling Charge and Fees section below it. Within the Fees section, you will see Carrier, this is where you choose the carrier and change its prices. Link to comment Share on other sites More sharing options...
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