[solved]Im lost. The install page is blank

[dead wrong]

ok this is the first that i have tested PS and I'm already stuck before I started. I installed the files to my hosting site. I gave the files specified in the guide the right permissions. I try to go to the browser to install I just come up with a blank page. I'm sure what I missed along the line. Any advice would help. Thanks in advance

[dead wrong]

still nothing. i have uploaded the files to the root directory. i reloaded them to a sub directory. no matter what when i try to browse to the install page it is just blank. I am totally lost here.

[rocky]

You might not have PHP5 activated. It is hard to know without an error message. Try editing config/config.inc.php and temporarily changing 'display_errors' from 'off' to 'on' so that you get an error message instead of a blank page.

[dead wrong]

thanks for the reply. i just edited the config file but still a blank page. im using yahoo hosting so i am unsure how to update to php5. just to make sure i tried loading oscommerce just to make sure its not my hosting thats the problem and that loaded right up. any other ideas. i am truly stumped and its frustrating.

[rocky]

I just did a Google search and it seems Yahoo Hosting doesn't support PHP 5. While osCommerce works on PHP 4, PrestaShop does not. It requires at least PHP 5.2. You'll need to find another host.

[dead wrong]

if i just try to go to mysite.com/prestashop i get this error Fatal error: Undefined class name 'tools' in /prestashop/config/config.inc.php on line 27
if i navigate to mysite.com/prestashop/install its still a white screen. i have not been able to make it to the install page yet.

[dead wrong]

thanks for the heads up. now that is really annoying. i have a godaddy account also as backup so i will try it on there. thanks again.