unable to check out on prestashop 1.7

[tobyisabelle]

Hi! I've tried checking out on my store using both the default theme and my custom theme but they both go to an error page "

The www.therepublicmarket.com page isn’t working

www.therepublicmarket.com is currently unable to handle this request.

HTTP ERROR 500"

 

can anyone advise on what i should do.

This is the link for the store: http://www.therepublicmarket.com/Cheryl/en/

thanks in advance! : )

[musicmaster]

Your site is very slow here at the other side of the globe. So testing takes too much time.

 

A few things you can do:

 - look in the error logs of the server whether you see any error message

 - switch development mode on: https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

[tobyisabelle]

Hi! Thanks for your reply! 

 

I'm still trying to figure out where to view the errors logs for my server. 

 

But i've tried the debug mode in prestashop and below is what i get when i click on checkout on my store.

 

This was what i got:

 

1/1Exception in Container.php line 96:This doesn't seem to be a class name: `logger`.

 

1. in Container.php line 96
2. at Container->makeInstanceFromClassName('logger', array('logger' => true)) in Container.php line 158
3. at Container->doMake('logger', array()) in Container.php line 171
4. at Container->make('logger') in ServiceLocator.php line 55
5. at ServiceLocator::get('logger') in HookManager.php line 68
6. at HookManager->exec('paymentOptions', array(), null, true) in HookFinder.php line 70
7. at HookFinder->find() in PaymentOptionsFinder.php line 59
8. at PaymentOptionsFinderCore->find() in PaymentOptionsFinder.php line 95
9. at PaymentOptionsFinderCore->present() in CheckoutPaymentStep.php line 75
10. at CheckoutPaymentStepCore->render(array('identifier' => 'checkout-payment-step', 'position' => '4', 'ui' => object(RenderableProxy))) in RenderableProxy.php line 52
11. at RenderableProxy->render(array('identifier' => 'checkout-payment-step', 'position' => '4', 'ui' => object(RenderableProxy))) in smartyfront.config.inc.php line 94
12. at smartyRender(array('identifier' => 'checkout-payment-step', 'position' => '4', 'ui' => object(RenderableProxy)), object(Smarty_Dev_Template))
13. at call_user_func_array('smartyRender', array(array('identifier' => 'checkout-payment-step', 'position' => '4', 'ui' => object(RenderableProxy)), object(Smarty_Dev_Template))) in SmartyLazyRegister.php line 83
14. at SmartyLazyRegister->__call('smartyRender', array(array('identifier' => 'checkout-payment-step', 'position' => '4', 'ui' => object(RenderableProxy)), object(Smarty_Dev_Template))) in smarty_internal_templatebase.php(157) : eval()'d code line 36
15. at SmartyLazyRegister->smartyRender(array('identifier' => 'checkout-payment-step', 'position' => '4', 'ui' => object(RenderableProxy)), object(Smarty_Dev_Template)) in smarty_internal_templatebase.php(157) : eval()'d code line 36
16. at content_58d5205b02b7d6_87400355(object(Smarty_Dev_Template)) in smarty_internal_templatebase.php line 188
17. at Smarty_Internal_TemplateBase->fetch(null, null, null, null, false, true, false) in SmartyDev.php line 60
18. at Smarty_Dev_Template->fetch() in CheckoutProcess.php line 110
19. at CheckoutProcessCore->render(array('file' => 'checkout/checkout-process.tpl', 'ui' => object(RenderableProxy))) in RenderableProxy.php line 52
20. at RenderableProxy->render(array('file' => 'checkout/checkout-process.tpl', 'ui' => object(RenderableProxy))) in smartyfront.config.inc.php line 94
21. at smartyRender(array('file' => 'checkout/checkout-process.tpl', 'ui' => object(RenderableProxy)), object(Smarty_Dev_Template))
22. at call_user_func_array('smartyRender', array(array('file' => 'checkout/checkout-process.tpl', 'ui' => object(RenderableProxy)), object(Smarty_Dev_Template))) in SmartyLazyRegister.php line 83
23. at SmartyLazyRegister->__call('smartyRender', array(array('file' => 'checkout/checkout-process.tpl', 'ui' => object(RenderableProxy)), object(Smarty_Dev_Template))) in smarty_internal_templatebase.php(157) : eval()'d code line 140
24. at SmartyLazyRegister->smartyRender(array('file' => 'checkout/checkout-process.tpl', 'ui' => object(RenderableProxy)), object(Smarty_Dev_Template)) in smarty_internal_templatebase.php(157) : eval()'d code line 140
25. at content_58d5205acc17a4_26546086(object(Smarty_Dev_Template)) in smarty_internal_templatebase.php line 188
26. at Smarty_Internal_TemplateBase->fetch('checkout/checkout.tpl', null, 'layouts/layout-left-column.tpl', null, false, true, false) in SmartyDev.php line 41
27. at SmartyDev->fetch('checkout/checkout.tpl', null, 'layouts/layout-left-column.tpl') in FrontController.php line 655
28. at FrontControllerCore->smartyOutputContent('checkout/checkout.tpl') in FrontController.php line 639
29. at FrontControllerCore->display() in Controller.php line 221
30. at ControllerCore->run() in Dispatcher.php line 366
31. at DispatcherCore->dispatch() in index.php line 28

Edited March 24, 2017 by tobyisabelle (see edit history)

[musicmaster]

What payment options do you have? It looks like it can't find any.

[tobyisabelle]

You're right. i think that should be the problem. 

 

I have bank Wire payment v1.0.10 - byPrestaShop installed but it is not showing up in my payment methods.

 

when i click on active payment, it shows

 ACTIVE PAYMENT

It seems there are no recommended payment solutions for your country.
Do you think there should be one? Let us know!

 

there is no option for wire payment at all.