StShark Posted March 17, 2017 Share Posted March 17, 2017 When I try to sign in the prestashop Addons, it will display the following waring “”PrestaShop was unable to log in to Addons. Please check your credentials and your Internet connection.” When I click "I forgot my passward".you send me a new password,but still do not work, display the above warning. Anyone can give me a explanation? thanks Link to comment Share on other sites More sharing options...
shokinro Posted March 17, 2017 Share Posted March 17, 2017 Suggest you contact the "addons" support team Help center +1-888-947-6543 Link to comment Share on other sites More sharing options...
Yurek Posted July 16, 2018 Share Posted July 16, 2018 (edited) How did you solve this problem?I was trying to change my login and password. It did not help.Also shine an error "profiles/k/kl/klu/kluchikshop/kluchikshop.kl.com.ua/modules/autoupgrade/config_ru.xml could not be loaded."config_ru.xml - file is at the right address Edited July 16, 2018 by Yurek (see edit history) Link to comment Share on other sites More sharing options...
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