[Solved] SSL Causing Cart problems any help appreciated

[kirkyfosh]

Hi Guy, thanks in advance for any help you guys can give.

my hosting installed an SSL cert for me and since setting up presta to work with the SSL i add products to my cart then when i go to look at the cart or checkout the items have vanished?

i have narrowed it down to the SSL setting but am unclear why its doing it any ideas

my shop is (or rather the wifes) http://www.stylush.co.uk

*Edit*
Turned out to be a server config issue with a simple but not the best fix

[kirkyfosh]

can anyone offer any advice at all as i really wanted to go live this weekend and i cant see why its not letting you view the cart, although if you change the setting that keeps keeps you in the cart when you have added a product does show the products (hope that makes sense)

im really trying anything i can to get this to work

[blk1]

Just a thought but have you tried re uploading the cart module - that has worked for me on other modules that just stopped working properly.

Regards
Brenda

[kirkyfosh]

i really had my fingers crossed but just tried and it was a no go, really dont want to but i might end up having to offer just paypal again and switching off SSL, what a bugger!! i just dont understand why it wont play ball

[kirkyfosh]

Is anyone able to tell me which files are associated with the SSL in prestashop, as i am going to try and replace them all with fresh copies

[kirkyfosh]

Really dont understand this now guys, i have done a complete fresh reinstall with Version 1.2.5.0 (something i didnt want to do) and SSL still doesnt work.

all i have done is set "enable SSL" to yes and it still wont show items added to my cart. Surely someone else has had this problem (i have scoured the SSL search results on here)

Please can someone give me some ideas here as the only option i have from here is drop Presta and go elsewhere which is something i really dont want to do having spent time (and money) on getting it to look how we wanted

is there something different i should be doing when installing presta or should the SSL be installed someother way??
i also have 4 downloadable SSL keys/certs are this supposed to be put somewhere?

[rocky]

Have you tried installing v1.3 final to see whether that fixes the issue?

[kirkyfosh]

Hi Rocky thanks for the reply, i orginally had ver 1.3 running but thought it might be a beta bug so rolled back to a stable version and its still not working im completely stumped

[kirkyfosh]

come on guys please any ideas as this is my last chance to keep prestashop (the [spam-filter] has got peeved and is now looking at zencart)

honestly this is the last hope

[kirkyfosh]

Have you tried installing v1.3 final to see whether that fixes the issue?

now realised what you meant and have just installed a completely fresh install of 1.3 final and still no joy, i add items to the cart then when i go to the cart there is no joy, once again no items are showing i really dont understand it everyone else seems to get theres to keep things in the cart, the only gripe with SSL seems to be pop up warnings!!!!

[Burhan BVK]

It an issue with cookies. For some reason your site clears the cookies when you move from a normal page to SSL. Probably due to your server configuration. You should check that with your hosting.

[kirkyfosh]

Thanks Whitelighter i will speak to them first thing in the morning just hope its something they can change for me

[kirkyfosh]

Hi Whitelighter
i went back to my hosting provider (daily.co.uk) and i have had this response
any ideas what i should be asking for as this is rapidly going over my head :-)
Hi,

The shop scripts would need to be consistent in the links they use - installation of the certificate will allow the https links to work for www.stylush.co.uk, but web browsers will default to http if no https prefix is specified. What some sites will do is have a home page that can be accessed by either http or https, and then hard-code some/all other links to include the https prefix. Have the script authors suggested that something should be changed?

[Burhan BVK]

You can tell them that this e-commerce script already hardcodes the links that use https, the problem is that the cookies are cleared everytime the address changes between http and https. Then you can ask them if they know a better hosting that would let you run this common script without these issues.

[kirkyfosh]

You can tell them that this e-commerce script already hardcodes the links that use https, the problem is that the cookies are cleared everytime the address changes between http and https. Then you can ask them if they know a better hosting that would let you run this common script without these issues.

lol :-) fair comment , only reason i use them is over the past 2 years they have always been good and they give me a reseller account free for 12 months but comment firmly taken on board

[kirkyfosh]

not ideal but here is the reply i got and it does work

"Hi,

Create a htaccess file and place it in your public_html folder (If you already have a htaccess file alter that instead).

Add the following rule:

RewriteEngine On
RewriteCond %{SERVER_PORT} 80
RewriteRule ^(.*)$ https://www.stylush.co.uk/$1 [R,L]

This will swap any visitor typing in http to https automatically and should stop the issue with the cookie changing when they go to https"